Sales Development Manager - East
Lead and build the East Coast SDR team at Cresta, driving pipeline generation for their AI/CX platform.
Posted by employer 1 week ago
First seen on Joblaze 1 week ago
Last verified on the company career page 1 day ago
Skills & Technologies
AI in the day-to-day
Cresta’s unified AI platform combines conversational AI agents and real-time human agent augmentation.
Requirements
- Experience
- 2+ years
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
The Sales Development Manager for Cresta's East Coast team is responsible for building and leading a high-performing sales development representative (SDR) team, focusing on both outbound and inbound pipeline generation for the company's AI-driven customer experience platform. This role requires a strong background in sales leadership within a technology environment, along with expertise in modern SDR tools and strategies. Ideal candidates will have a proven track record of exceeding quotas and developing talent into future leaders. Cresta, backed by significant investment and a strong leadership team, is positioned at the forefront of AI innovation in customer interactions.
Joblaze insights
- Listed 7 days ago on Joblaze — tracked directly from Cresta's career page.
- Cresta has 94 other open roles including Program Director, Sales Development Manager - West, Senior Full Stack Engineer - Conversation Intelligence.
- 5148 active AI/ML roles on Joblaze right now.
- 141 active Zoominfo roles on Joblaze right now.
- 140 active Gong roles on Joblaze right now.
- Salary band is in line with the typical range for Sales/Marketing roles (median ~$140,000).
- Pays more than 27% of the 2236 salaried AI/ML roles we track (median $180,000). See AI/ML salary trends
Quick facts
- Is the Sales Development Manager - East role remote?
- It's hybrid — Cresta expects some on-site time in New York, United, States (Hybrid).
- What's the salary range?
- Cresta lists $142,000–$190,000 for this role.
- How much experience is required?
- At least 2 years of relevant experience for this Sales Development Manager - East role.
- Where is the role based?
- Cresta is hiring for this position in New York, United, States (Hybrid).
- What's the tech stack?
- Joblaze extracted these technologies from the posting: 6sense, AI/ML, Gong, LinkedIn Sales Navigator, Zoominfo.
- What seniority level is this role?
- Cresta targets lead candidates for this position.
- Is this full-time or contract?
- Full-time for this Sales Development Manager - East role at Cresta.
From the original posting
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
You'll build and lead our East Coast SDR team, driving outbound and inbound pipeline generation for Cresta's AI/CX platform. This is a build role: you're setting the playbook, not inheriting one. NYC based, in office 2x/week (Mon/Wed).
RESPONSIBILITIES
- Hire, onboard, and develop exceptional SDR talent
- Build and iterate on a data-driven outbound and inbound strategy
- Foster a culture of high accountability and performance
- Motivate the team through incentives and contests
- Uplevel SDRs and help them grow into future AEs and managers
- Report on SDR KPIs to ensure quotas and SLAs are hit daily
- Partner cross-functionally with Marketing, RevOps, and Sales on key initiatives
QUALIFICATIONS
- 2+ years of sales/SDR leadership experience in a high-growth technology company
- Located in the NYC area, in office 2x/week (Mon/Wed)
- Deep understanding of modern SDR tools: Gong, LinkedIn Sales Nav, 6sense, ZoomInfo, etc.
- Experience executing an outbound multichannel strategy and optimizing playbooks
- Consistent track record of exceeding quota, both as a leader and as an IC
- Strong analytical experience managing pipeline goals and forecasting
- Experience partnering with AEs, Marketing, and RevOps on ICP, messaging, and process
Perks & Benefits:
- We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
- Flexible vacation time to promote a healthy work-life blend
- Paid parental leave to support you and your family
- Monthly Gym & Phone allowance
- Work from home office stipend to help you succeed in a remote environment
- Lunches and dinners included for in-office employees via Grubhub
Compensation at Cresta:
Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.
OTE Range: $142,000 to $190,000 + Offers Equity
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai