Field Service Engineer
Support Swedish clinics by ensuring the performance and maintenance of clinical scanning technology as a Field Service Engineer.
Posted by employer 4 days ago
First seen on Joblaze 4 days ago
Last verified on the company career page 3 hours ago
What you'll build
- Install scanning instruments across Swedish clinics
- Maintain and service scanning instruments
- Build relationships with Engineering and Clinical Operations
- Establish documentation and compliance standards
- Identify opportunities for service efficiency
Must have
- Technical certification or Associate degree in engineering or related field
- 5+ years of hands-on experience in field service engineering
- Experience installing and maintaining technical equipment
- Strong troubleshooting capabilities
- Excellent analytical skills
- Strong communication skills in English
Nice to have
- Bachelor’s degree in Engineering or related discipline
- Experience with healthcare or medical device technologies
- Exposure to regulated environments
- Experience supporting multi-site service operations
- Familiarity with preventative maintenance programs
Requirements
- Experience
- 5+ years
- Education
- Associate's degree
Not disclosed in this posting: compensation, visa sponsorship.
Joblaze summary
The Field Service Engineer at Neko Health is responsible for the installation, maintenance, and servicing of clinical scanning technology across Swedish clinics, ensuring high reliability and minimal downtime. This role requires a strong technical background, with at least five years of hands-on experience in field service engineering and a focus on troubleshooting and problem-solving. Ideal candidates will have a background in engineering or biomedical fields and the ability to collaborate effectively with cross-functional teams. Neko Health emphasizes continuous improvement and operational efficiency as it scales its services.
Joblaze insights
- Listed 4 days ago — first seen on Joblaze November 4, 2026. Last confirmed on Neko Health's careers page November 8, 2026.
- This exact title is also open at 1 other location at Neko Health: London.
Quick facts
- Is the Field Service Engineer role remote?
- No — this is an on-site role in Stockholm.
- How much experience is required?
- At least 5 years of relevant experience for this Field Service Engineer role.
- Where is the role based?
- Neko Health is hiring for this position in Stockholm.
- What seniority level is this role?
- Neko Health targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Field Service Engineer role at Neko Health.
From the original posting
Role Purpose
As a Field Service Engineer supporting our Swedish clinics, you will play a critical role in ensuring the performance, availability, and continuous improvement of Neko Health’s clinical scanning technology across both existing and upcoming sites in Sweden. You will lead installation, maintenance, servicing, upgrades, and retrofits of instruments to guarantee consistently high uptime for clinical teams.
Partnering closely with Engineering, Clinical Operations, and cross-functional teams across Sweden and Europe, you will serve as the vital link between real-world field performance and product development, capturing insights that drive improvements in technology, processes, service quality, and member experience.
This role combines hands-on technical expertise with collaboration, problem-solving, and operational ownership to ensure seamless clinic operations as we continue scaling across Sweden.
What You’ll Deliver in the First 6–12 Months
Successfully install, maintain, and service scanning instruments across Swedish clinics, ensuring high reliability and minimal downtime.
Build strong working relationships with Engineering and Clinical Operations, translating field insights into actionable product and process improvements.
Establish consistent documentation, reporting, and compliance standards across all installation and service activities in Sweden.
Identify opportunities to improve service efficiency, instrument performance, and preventative maintenance strategies.
Support the scaling of field service operations as Neko expands its clinical footprint across Sweden and future regions.
Minimum Qualifications
Technical certification, Associate degree, or equivalent practical experience in engineering, biomedical engineering, or a related technical field.
Minimum 5 years of hands-on experience in field service engineering, technical support, instrumentation, or similar technical service environments.
Proven experience installing, maintaining, troubleshooting, and servicing technical equipment in operational environments.
Strong troubleshooting capabilities and practical problem-solving skills with a solutions-oriented mindset.
Excellent analytical skills and strong attention to detail.
Strong written and verbal communication skills in English.
Ability to work independently while collaborating effectively across teams and geographies.
Preferred Experience
Bachelor’s degree in Engineering, Biomedical Engineering, Electronics, or a related discipline.
Experience working with clinical, healthcare, diagnostic, or medical device technologies.
Exposure to regulated environments and quality/compliance standards.
Experience supporting distributed or multi-site service operations.
Familiarity with preventative maintenance programs and continuous improvement methodologies.
Standard company text repeated across Neko Health's postings is omitted here.