Requirements
- Experience
- 1+ years
Joblaze summary
In the role of Fraud Operations Associate at Stripe, the individual will investigate merchant accounts to detect and mitigate fraudulent activities, ensuring compliance with financial partner requirements. Key skills include experience in fraud analysis and the ability to leverage data for risk assessment, alongside a collaborative approach to problem-solving. This position is suited for candidates with a background in fraud operations, particularly within the payments or fintech sectors, who thrive in a dynamic, team-oriented environment.
Joblaze insights
- Listed about a month ago on Joblaze — tracked directly from Stripe's career page.
- Stripe has 511 other open roles including Product Designer, Internal Tools, Full Stack Engineer, Growth, Partner Development Manager.
Quick facts
- Is the Fraud Operations Associate SDC role remote?
- No — this is an on-site role in Mexico City.
- How much experience is required?
- At least 1 year of relevant experience for this Fraud Operations Associate SDC role.
- Where is the role based?
- Stripe is hiring for this position in Mexico City.
- What seniority level is this role?
- Stripe targets junior candidates for this position.
- Is this full-time or contract?
- Full-time for this Fraud Operations Associate SDC role at Stripe.
From the original posting
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.
We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.
What you’ll do
Responsibilities
- Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors
- Conduct investigations on merchant accounts to support financial partner requirements
- Assess risk factors and trends of potentially fraudulent activity
- Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience
- Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance
- Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Some experience in fraud analysis, fraud investigations, or fraud operations
- Experience using data to make assessments/judgements
- A team-focused mentality and effective problem solving skills
- The ability to approach challenges from a user perspective while being pragmatic & solutions oriented
- You have availability to work 100% in office
- You're willing to periodically work a weekend (remotely) for which you will be compensated with week days off
Preferred qualifications
- Fraud experience in payments, e-commerce, or fintech mitigating digital/card-not-present fraud
- Knowledge of fraud schemes, fraud prevention methods, and fraud detection tools
- Prior fraud experience across multiple industries/verticals
- Experience in a high growth technology company
- Experience working from a queue