GTM Enablement - Partner Program

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

About the role

As a Partner Enablement Program Manager, you'll build and run the ElevenLabs partner academy for systems integrators, hyperscalers and technology partners. You'll create curricula across sales, pre-sales and technical implementation, starting with ElevenAgents and expanding across ElevenCreative and ElevenAPI. You'll work closely with our regional Forward Deployed Engineers, who bring the technical expertise and set the technical quality bar. Your mission is to grow the program to 10,000+ certified partner professionals by the end of 2027, and to make the ElevenLabs certification a credential the tech ecosystem respects.

As a Partner Enablement Program Manager, you can expect to:

• Build curricula for partner sellers, pre-sales and implementation engineers: courses, hands-on labs and assessments.

• Turn expert knowledge from our FDEs, sales and product teams into a world-class online academy.

• Run the certification program end to end, from submissions and review workflows to certificates, with FDEs making the technical call.

• Scale the program through automation, from automated agent review to bots and emails that support learners.

• Deliver training online and in person, including sales and technical sessions at our partner hackathons.

• Run program administration: the learning platform, partner onboarding tracks, reporting and learner feedback.

Requirements

We're looking for an enablement builder who is comfortable with both commercial and technical topics. You don't need to be the deepest expert in the room, but you need enough depth to work with senior engineers and sellers as subject matter experts and turn their knowledge into great learning. You'll thrive with us if you:

• Are passionate about AI, technology and ElevenLabs products.

• Have built enablement or training programs at scale for partners, sellers or technical teams.

• Learn technical products quickly and can explain them to both technical and commercial audiences.

• Can run a program end to end: learning platforms, timelines, stakeholders and reporting.

• Can lead a session or workshop in front of sellers and engineers.

• Have strong instructional design skills: you can turn expert content into clear courses, labs and assessments.

• Enjoy turning repeat work into automations, tools and agents.

• Have excellent communication skills and can adapt your message to different audiences.

Bonus:

• Experience as a forward deployed engineer, solutions engineer or in professional services for a frontier AI product.

• Hands-on experience building LLM applications or voice and chat agents, and reviewing whether they are ready for production.

• Familiarity with Python or TypeScript, APIs, webhooks and common integration patterns.

• Telephony experience, such as SIP, Twilio or contact center platforms.

• Experience at a systems integrator, hyperscaler or technology partner.

• Experience with learning platforms such as WorkRamp.

• Proficient in Spanish or Portuguese.

Growth Potential

We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:

• Leading a partner enablement team as the academy grows.

• Moving into partner program leadership or Solutions Engineering.

Location

This role is remote-first, so it can be executed from anywhere in North America, with the ability to operate in Americas timezones required. If you prefer, you can work from our offices in New York or San Francisco.