GTM Program Manager
Manage cross-functional programs to translate revenue-driving strategies into operational execution for Dropbox's GTM organization.
Posted by employer 1 day ago
First seen on Joblaze 15 hours ago
Last verified on the company career page 15 hours ago
Skills & Technologies
What you'll build
- Translate strategy into execution
- Define business requirements
- Lead cross-functional delivery
- Drive solution development
- Ensure operational readiness
Must have
- At least 3 years of overall professional experience
- 3+ years of experience in Product Operations, Revenue Operations, Sales Operations, or similar
- Experience working in a B2B SaaS or subscription-based business
Nice to have
- Experience with Salesforce, CPQ, billing, or other systems
- Understanding of the customer lifecycle
- Familiarity with automation and AI capabilities
Requirements
- Experience
- 3+ years
Not disclosed in this posting: visa sponsorship.
Joblaze summary
The GTM Program Manager at Dropbox is responsible for translating revenue strategies into actionable operational plans, ensuring that new initiatives are effectively implemented and scaled. This role requires expertise in Product or Revenue Operations within a B2B SaaS environment, along with strong skills in stakeholder alignment and cross-functional collaboration. Ideal candidates will have a background in managing complex GTM initiatives and a solid understanding of the customer lifecycle. The position plays a key role in driving growth and enhancing the customer experience.
Joblaze insights
- Listed today — first seen on Joblaze November 12, 2026. Last confirmed on Dropbox's careers page November 12, 2026.
- This exact title is also open at 1 other location at Dropbox: United States.
- Starts above 10% of 223 comparable mid management roles we track (median $120,000 across 105 companies).
Quick facts
- Is the GTM Program Manager role remote?
- Yes — Dropbox lists this as a fully remote position.
- What's the salary range?
- Dropbox lists CAD 103,700–CAD 140,300 for this role.
- How much experience is required?
- At least 3 years of relevant experience for this GTM Program Manager role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Billing, CPQ, Commerce, Salesforce, entitlement, provisioning.
- What seniority level is this role?
- Dropbox targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this GTM Program Manager role at Dropbox.
From the original posting
Role Description
As a GTM Program Manager focused on the GTM organization, you will turn revenue-driving strategies into operational execution. You will play a crucial role in translating business priorities into the systems, processes, and business rules needed to bring new commercial initiatives to life and scale existing motions.
You will lead cross-functional planning, define business requirements, align stakeholders, and drive delivery with business and technical partners. Your work will connect teams across the customer lifecycle, ensure operational readiness, and measure whether implemented solutions achieve their intended business outcomes.
You will play a crucial part in helping the organization deliver on its growth strategy. You’ll build partnerships across GTM functions and see the direct impact of your work on revenue execution and the customer and seller experience.
Responsibilities
- Translate strategy into execution: Turn revenue-driving strategies into actionable plans across GTM systems, processes, and business rules.
- Define business requirements: Collaborate with stakeholders to understand business needs, document requirements, and establish clear success criteria.
- Lead cross-functional delivery: Manage programs from discovery through implementation, coordinating scope, timelines, dependencies, and accountable owners.
- Drive solution development: Partner with business and technical teams to evaluate options, resolve gaps, and implement scalable solutions.
- Align stakeholders and decisions: Facilitate discussions, clarify tradeoffs, and drive agreement on priorities, ownership, and outstanding decisions.
- Ensure operational readiness: Coordinate testing, documentation, and change management to support successful launches and adoption.
- Measure outcomes and improve: Track results against business objectives, identify operational gaps, and drive improvements to execution and the customer and seller experience.
Requirements
- At least 3 years of overall professional experience.
- 3+ years of experience in Product Operations, Revenue Operations, Sales Operations, Commercial Operations, Business Systems, or another role supporting complex cross-functional GTM initiatives.
- Experience working in a B2B SaaS or subscription-based business with multiple products, customer segments, or routes to market.
- Ability to translate ambiguous business needs into clear requirements, process workflows, and measurable success criteria.
- Experience partnering with technical and business teams to evaluate solutions, assess tradeoffs, and validate that changes meet business needs.
- Ability to identify root causes, use data to assess outcomes, and implement practical improvements that scale.
- Strong systems thinking, with the ability to understand how a change in one part of the commercial lifecycle can affect downstream processes, systems, data, and customer experiences.
Preferred Qualifications
- Experience with Salesforce, CPQ, billing, commerce, provisioning, entitlement, or other systems supporting the quote-to-cash/customer lifecycle.
- Understanding of the customer lifecycle and how systems, processes, data, and business rules support commercial execution.
- Familiarity with automation and AI capabilities that can simplify requirements gathering, dependency management, testing, and operational readiness.
Compensation
Standard company text repeated across Dropbox's postings is omitted here.