Join Factory as the Head of Community to build and engage with developer communities through events and ambassador programs.
Posted by employer 11 hours ago
First seen on Joblaze 3 hours ago
Last verified on the company career page 3 hours ago
What you'll build
- Build developer ambassador program
- Run developer events end to end
- Represent Factory at sponsored events
- Create material for tutorials and workshops
- Own feedback loop into product
Must have
- 2+ years in developer relations or community
- Strong speaking and listening skills
- Strong writing skills
- Technical credibility with engineers
- Track record of running events or programs
Nice to have
- Enjoy spending time with people
- Managed community or ambassador program from scratch
- Known in AI or developer-tooling circles
- Come from a software engineering background
Practical constraints
- In-office position (5 days/week)
Requirements
- Experience
- 2+ years
Not disclosed in this posting: compensation, visa sponsorship.
Joblaze summary
The Head of Community at Factory is responsible for building and managing the developer ambassador program, organizing events, and fostering relationships within the tech community. This role requires strong communication skills, technical credibility, and the ability to engage with developers both online and offline. Ideal candidates have at least two years of experience in developer relations or community management, and a background that allows them to connect authentically with engineers. Factory is looking for someone who thrives in dynamic environments and can effectively represent the company at various events.
Joblaze insights
- Listed today on Joblaze — tracked directly from Factory's career page.
- Factory has 53 other open roles including Solutions Engineer, Mid-Market, SF, Solutions Engineer, Solutions Engineer, Enterprise, West .
Quick facts
- Is the Head of Community role remote?
- No — this is an on-site role in San Francisco, CA, United States.
- How much experience is required?
- At least 2 years of relevant experience for this Head of Community role.
- Where is the role based?
- Factory is hiring for this position in San Francisco, CA, United States.
- What seniority level is this role?
- Factory targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Head of Community role at Factory.
From the original posting
About the Role
We are looking for our first community hire: Someone who loves developer communities, wants to be in the middle of online and offline events, and is always ready to discuss recent technological developments with the Factory community.
You will own the Factory Guild (our ambassador program), run our developer events, build relationships with relevant companies and individuals in the tech space. You will be a face and a voice developers recognize and relate to.
This role is in person, in our San Francisco office, and might require traveling to events in other locations.
What you will do and achieve
Build our developer ambassador program — recruit the first cohorts, support them properly, and keep it alive past the first month, which is where most programmes quietly die
Run our own developer events end to end, from the invitation to the follow-up, and represent Factory at the ones we sponsor
Be a visible and credible voice for Factory — on stage, in workshops, on podcasts, and in live demos where things occasionally break
Show up where developers already are, including open source, and take part rather than broadcast
Own the feedback loop back into product: bring what developers keep asking for to the people who can build it, then tell the community what happened
Create the material that helps people get started — tutorials, demo scripts, workshop content
Qualifications
A strong speaker, but also a stronger listener. You can hold a stage, prepare an engaging talk, but you can hold a one-to-one conversation.
You have strong writing skills, your communication style is authentic and relatable, but still professional
You are technical enough to be credible with engineers. You do not need engineering background, but you should be confident in demoing the product, and talking about the latest trends in autonomous software, coding agents, harnesses, and LLMs
You are able to communicate fast and be responsive to community members
2+ years in developer relations, community, developer advocacy, or as a developer who spent real time doing this type of work
A track record of running events or programmes end to end, at any size
Comfortable with ambiguity, and happy to ship a scrappy first version rather than wait for perfect conditions
You might excel if you
You genuinely enjoy spending time with people, and you get energy from talking and listening to them.
Have managed community or ambassador program from scratch before
Are already known in AI or developer-tooling circles, through open source, talks, writing or community leadership
Come from a software engineering background and want to point that credibility at something more people-facing
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)