Head of Forward Deployed Engineering

Our Culture

How we work:

• We move Blitzy Fast: Time is both our company’s and our clients’ most precious asset. We move quickly and decisively to innovate internally and deliver exceptional software externally.

About the Role

You'll manage a team of Forward Deployed Software Engineers while remaining close enough to the technical work to earn credibility with customer engineering teams. You're as comfortable reviewing a pull request or debugging an integration as you are presenting a transformation roadmap to a VP of Engineering. You bring structure and accountability to delivery without sacrificing the speed and adaptability that make Blitzy different.

Responsibilities

Team Leadership & Delivery

• Lead, mentor, and develop a team of Forward Deployed Software Engineers embedded across customer environments

• Set standards for customer engagement, and delivery rigor across all active accounts and engineering quality

• Serve as the senior technical escalation point for complex integration or delivery challenges

• Balance multiple concurrent engagements, ensuring each is appropriately scoped and resourced

Customer Partnership

• Own senior relationships at key accounts, engaging primarily at the VP Engineering and Director level

• Participate in architecture reviews, sprint planning, and technical decision-making alongside customer teams

• Lead business reviews that translate technical delivery progress into measurable business outcomes

• Support pre-sales efforts for new enterprise accounts by bringing delivery credibility to the conversation

Hands-On Technical Contribution

• Stay technically engaged — review code, contribute to integrations, and debug complex issues when the situation demands it

• Build and maintain reusable delivery assets, integration patterns, and best practices across the team

• Develop technical demos and POC frameworks that accelerate customer adoption of Blitzy's platform

Strategic & Organizational Impact

• Partner with Product, Sales, and executive leadership to define the growth strategy for the FDE function

• Establish delivery frameworks and feedback loops that drive continuous improvement across engagements

• Contribute field intelligence that shapes product prioritization and enterprise go-to-market strategy

• Contribute to thought leadership, documentation, and reusable delivery IP

Qualifications

• Proven experience leading teams in customer-facing, embedded, or professional services engineering environments

• Proven experience standing up a delivery framework from scratch

• 10+ years of progressive software engineering experience, including at least 3 years in a technical leadership capacity

• Fluency across the modern enterprise technology stack: cloud infrastructure, APIs, microservices, CI/CD, and AI/ML integration

• Demonstrated ability to manage delivery across multiple concurrent enterprise engagements

• Strong communication skills — able to engage credibly from engineer to VP, adapting your style to the audience

• Experience with IDEs - code-assistant tools within software development workflows

• Experience at a high-growth startup or in a Forward Deployed Engineering, embedded consulting, or technical account management role

• Background in AI/ML platforms, developer tooling, or enterprise software modernization

• Track record of building and scaling small-to-mid-sized technical teams in outcome-driven environments

• History of converting delivery excellence into account expansion and long-term partnerships

• Technical thought leadership: open source contributions, conference talks, or published writing

Compensation: $240,000 - $315,000 + Bonus + Equity