Implementation Manager
Join Setpoint.io as an Implementation Manager to lead client projects and optimize implementation processes in a dynamic environment.
Posted by employer 3 months ago
First seen on Joblaze 2 months ago
Last verified on the company career page 1 day ago
Requirements
- Experience
- 5+ years
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
The Implementation Manager at Setpoint.io plays a crucial role in overseeing client project management, ensuring effective communication and relationship-building with both internal teams and external clients. This position requires strong project management skills and a customer-centric approach, with an emphasis on problem-solving and workflow optimization. Ideal candidates will have over five years of experience in consulting or related fields, and will thrive in a collaborative, detail-oriented environment. Setpoint's recent funding success highlights its growth and commitment to enhancing the credit infrastructure.
Joblaze insights
- Listed about 2 months ago — first seen on Joblaze September 3, 2026. Last confirmed on Setpoint.io's careers page November 6, 2026.
- Salary band is below the typical range for Management roles (median ~$170,280).
- Starts above 41% of 184 comparable mid management roles in United States we track (median $122,000 across 95 companies).
Quick facts
- Is the Implementation Manager role remote?
- It's hybrid — Setpoint.io expects some on-site time in Austin or New York (Hybrid).
- What's the salary range?
- Setpoint.io lists $120,000–$150,000 for this role.
- How much experience is required?
- At least 5 years of relevant experience for this Implementation Manager role.
- Where is the role based?
- Setpoint.io is hiring for this position in Austin or New York (Hybrid).
- What seniority level is this role?
- Setpoint.io targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Implementation Manager role at Setpoint.io.
From the original posting
Behind many of life’s most important transactions like buying a house, applying for a mortgage, getting a small business loan, or refinancing a credit card, is a network of credit relationships. Setpoint provides critical infrastructure for relationships between the world’s largest banks, credit funds and capital markets counterparties. Because when capital works together, ambition goes further.
About the role
We are looking for an Implementation Manager to join our team!
This is an opportunity to make a significant impact and partner with multiple functions across the organization. The ideal candidate is highly organized, a clear written and verbal communicator, and proactively identifies and acts on opportunities to improve the way we work. They will collaborate with both internal and external stakeholders. This role reports directly to the Director of Capital Solutions.
Who will love this job
- Detail-oriented: You don’t cut corners and quickly grasp complex problems. You are driven to be accurate and maintain a zero-defect approach, even under tight deadlines.
- Client-focused: You are passionate about understanding client needs and delivering tailored solutions that create value. You excel at building strong, lasting relationships and ensuring a seamless, positive experience throughout the implementation process.
- Team first: you thrive as part of a low-ego team that wins or loses together and jumps in to help each other along the way.
- A great communicator: You can clearly explain technical information to a wide range of audiences, from beginner-level users to engineers, when engaging with clients.
- An intuitive problem-solver: You are comfortable turning complex ideas into actionable solutions and are enthusiastic about enhancing client experience, our delivery approach, and product effectiveness.
- An independent thinker: You can quickly determine what is most important and proactively build solutions to address challenges.
What you’ll do
- Client Management: Lead project management efforts for multiple customer implementations, ensuring clear communication and strong relationships with internal and external stakeholders
- Implementation Oversight: Collaborate with clients and internal stakeholders to assess project scope, establish delivery milestones, and find and resolve ambiguity before it impacts the project.
- Workflow Optimization: Analyze current implementation processes and workflows to identify opportunities for improvement.
You should have
- 5+ years of experience in consulting, strategy, banking, enterprise technology, or a related client-facing role.
- Strong project management skills and the ability to manage multiple complex projects simultaneously.
- Excellent problem-solving abilities with a customer-centric mindset.
- Exceptional communication and interpersonal skills, with the ability to build trust across all levels of internal and external stakeholders.
- Flexibility and adaptability to navigate change and ambiguity in a fast-paced, dynamic environment, adjusting plans as needed to meet evolving client needs.
Compensation: $120,000 - $150,000 dependent on multiple factors, which may include the successful candidate's skills, experience and other qualifications.
About Setpoint:
Standard company text repeated across Setpoint.io's postings is omitted here.