Guide customers through the onboarding process to ensure successful adoption of Restaurant365's platform.
Posted by employer 1 week ago
First seen on Joblaze 1 week ago
Last verified on the company career page 3 hours ago
What you'll build
- Guide customers through the onboarding process
- Ensure successful adoption and go-live
- Configure solutions
- Deliver training
- Drive consistent delivery standards
AI in the day-to-day
AI is changing how we build products, solve problems, and deliver results for our customers.
Not disclosed in this posting: compensation, years of experience, work arrangement, visa sponsorship.
Joblaze summary
The Implementation Specialist at Restaurant365 plays a crucial role in onboarding new clients, ensuring they transition smoothly to the platform and achieve successful adoption. This position requires strong collaboration skills, as the Specialist works alongside Project Managers and Customer Success Managers to configure solutions and provide training. Ideal candidates will have experience in customer-facing roles, particularly in tech or software implementations, and a proactive approach to problem-solving. The role is part of a culture that values continuous improvement and teamwork.
Joblaze insights
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Listed 10 days ago
— first seen on Joblaze October 29, 2026.
Last confirmed on Restaurant365's careers page November 8, 2026.
Quick facts
- What seniority level is this role?
- Restaurant365 targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Implementation Specialist role at Restaurant365.
From the original posting
Restaurant365 is transforming how restaurants run their businesses. Today, we help more than 50,000 restaurant locations manage their finances, operations, and people. As AI changes what's possible, we're reimagining how restaurant back offices operate—automating routine work, helping teams make better decisions, and giving restaurant leaders more time to focus on growing their businesses.
We're transforming how we work, too. AI is changing how we build products, solve problems, and deliver results for our customers. We're embracing new ways of working, moving faster, and creating opportunities for our people to make a greater impact.
At Restaurant365, our culture is built on ownership, collaboration, and continuous improvement. We believe in challenging ourselves, learning every day, and working together to achieve great results. We're looking for people who are curious, take initiative, and want to grow while helping shape the future of an industry.
The Implementation Specialist is a key member of the Professional Services team, responsible for guiding customers through the onboarding process—from initial setup through successful adoption and go-live. This role focuses on delivering a smooth, timely, and high-quality implementation experience for small to mid-market customers, ensuring that each client is set up for long-term success with R365’s platform. The Specialist will partner closely with Project Managers, Solutions Architects, and Customer Success Managers to configure solutions, deliver training, and ensure customers understand how to use the system effectively in their day-to-day operations. While the primary focus will be on execution, this role will also contribute to process improvements and knowledge sharing within the team to help drive consistent delivery standards.