Support Specialist responsible for assisting customers with R365 software integrations and managing communications.
Posted by employer 1 week ago
First seen on Joblaze 1 week ago
Last verified on the company career page 1 day ago
What you'll build
- Help customers with R365 software integrations
- Manage customer communications through tickets
- Manage customer communications through live chats
- Manage customer communications through phone calls
AI in the day-to-day
AI is changing how we build products, solve problems, and deliver results for our customers.
Not disclosed in this posting: compensation, seniority, years of experience, work arrangement, visa sponsorship.
Joblaze summary
The Support Specialist, Integration at Restaurant365 focuses on assisting customers with various software integration functions, such as payroll and vendor invoice uploads. Key skills include proficiency in customer communication and problem-solving, as the role involves managing inquiries through tickets, live chats, and phone calls. This position is well-suited for individuals with a background in customer support or technical assistance, particularly those who thrive in a fast-paced, collaborative environment. Restaurant365 emphasizes a culture of continuous improvement and innovation, making it an engaging workplace for proactive team members.
Joblaze insights
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Listed 9 days ago
— first seen on Joblaze October 29, 2026.
Last confirmed on Restaurant365's careers page November 6, 2026.
From the original posting
Restaurant365 is transforming how restaurants run their businesses. Today, we help more than 50,000 restaurant locations manage their finances, operations, and people. As AI changes what's possible, we're reimagining how restaurant back offices operate—automating routine work, helping teams make better decisions, and giving restaurant leaders more time to focus on growing their businesses.
We're transforming how we work, too. AI is changing how we build products, solve problems, and deliver results for our customers. We're embracing new ways of working, moving faster, and creating opportunities for our people to make a greater impact.
At Restaurant365, our culture is built on ownership, collaboration, and continuous improvement. We believe in challenging ourselves, learning every day, and working together to achieve great results. We're looking for people who are curious, take initiative, and want to grow while helping shape the future of an industry.
The Support Specialist, Integration is responsible for helping R365 customers with all R365 software (non-POS) integrations functions, including payroll, direct bank connection, and vendor invoice upload, keyed entry, and payment. They manage pertinent customer communications through tickets, live chats, and phone calls.