What's the tech stack?

Joblaze extracted these technologies from the posting: API, POS, SaaS.

Is this full-time or contract?

Full-time for this Restaurant Tech Support Specialist role at Restaurant365.

Restaurant Tech Support Specialist at Restaurant365

Joblaze summary

In the role of Restaurant Tech Support Specialist, the individual will assist clients in effectively utilizing and maintaining various integrations linked to the Restaurant365 platform. Key skills include troubleshooting technical issues and managing client communications, with a focus on integrations such as POS systems and banking connections. This position is ideal for someone with a background in technical support or customer service, particularly within the SaaS or restaurant sectors. The company fosters a culture of continuous improvement, emphasizing skill development and high-quality client support.

Joblaze insights

Listed 9 days ago on Joblaze — tracked directly from Restaurant365's career page.
Restaurant365 has 33 other open roles including Workplace Experience Coordinator, Account Executive, Mid Market Payroll Sales, Bilingual Account Executive, Commercial Sales - FL.
1495 active SaaS roles on Joblaze right now.
401 active API roles on Joblaze right now.
21 active POS roles on Joblaze right now.
Typical SaaS salary we track runs $115,000–$208,000 (median $152,000, across 637 roles). See SaaS salary trends

Quick facts

What's the tech stack?: Joblaze extracted these technologies from the posting: API, POS, SaaS.
Is this full-time or contract?: Full-time for this Restaurant Tech Support Specialist role at Restaurant365.

From the original posting

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! As a Restaurant Tech Support Specialist, you will help our clients successfully use and maintain critical integrations connected to the Restaurant365 platform. This role supports a broad range of integration workflows, including POS sales and labor integrations, vendor invoice and purchase order integrations, FTP/SFTP connectivity, banking connections, AP Capture, and selected API-related support scenarios. In this role, you will troubleshoot technical issues, guide clients through setup and resolution steps, manage ongoing communication, and collaborate across teams to ensure clients receive accurate, timely, and high-quality support.

Restaurant Tech Support Specialist

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