Joblaze summary

The Insights Strategist at Listen Labs plays a crucial role in bridging the gap between customer feedback and business strategy by building relationships with product and research leaders. This position requires strong analytical skills to interpret both qualitative and quantitative data, crafting actionable insights through presentations and dashboards. Ideal candidates have 3 to 6 years of experience in client-facing roles and excel in fast-paced environments. Listen Labs, backed by significant funding and a world-class team, offers a dynamic setting for those eager to drive customer success.

Joblaze insights

Listed about 2 months ago — first seen on Joblaze September 3, 2026. Last confirmed on Listen Labs's careers page November 8, 2026.
This exact title is also open at 2 other locations at Listen Labs: New York, NY, Austin, TX.
AI/ML appears in 3.6% of 3418 comparable mid other roles in United States.

Quick facts

Is the Insights Strategist role remote?: It's hybrid — Listen Labs expects some on-site time in San Francisco, CA.
How much experience is required?: 3–6 years of relevant experience for this Insights Strategist role.
Where is the role based?: Listen Labs is hiring for this position in San Francisco, CA.
What's the tech stack?: Joblaze extracted these technologies from the posting: AI/ML.
What seniority level is this role?: Listen Labs targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this Insights Strategist role at Listen Labs.

From the original posting

TL;DR: We’re hiring for our Insight Strategist team to help our customers unlock the full value of Listen Labs. You’ll partner directly with product, research, and marketing leaders at some of the world’s most innovative companies to translate data into decisions.

Company highlights:

World-Class Team: Founded by serial entrepreneurs — Alfred (Bemlo, YC W22) and Florian (IOI medalist, ICPC World Finalist) — and built with talent from Google, Meta, Tesla, Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups like Applied Intuition, Scale AI, and Rippling. Over 30% of our team are former founders, and multiple are competitive programming medalists.

What You’ll Do

Build trusted relationships with product, research, and insights leaders — helping them connect the dots between customer feedback and business strategy.
Lead onboarding and training sessions to ensure customers quickly understand and adopt the platform.
Analyze qualitative and quantitative data, distill patterns, and create insight briefs, dashboards, and presentations that drive action.
Serve as a strategic partner — proactively identifying opportunities to deepen usage, expand to new teams, and shape how customers measure success.
Collaborate with internal teams (Product, Engineering, Sales) to champion the customer perspective and influence roadmap priorities.
Move fast — balancing high-quality craft with rapid iteration and experimentation.

Who You Are

3 to 6+ years of experience in client-facing insights, strategy, research, or customer success roles.
Skilled at analyzing data and telling stories that inspire action — from dashboards to decks.
Comfortable working across qualitative and quantitative inputs to uncover patterns and recommend next steps.
Strong communicator who can simplify complex ideas and engage both executives and practitioners.
Curious, analytical, and relentlessly focused on helping customers succeed.
Thrives in ambiguity and fast-changing environments — no passengers, no politics.

Life at Listen Labs

Health, covered: Full medical, dental, and vision. FSA/HSA and life insurance are available too.

Standard company text repeated across Listen Labs's postings is omitted here.

Insights Strategist

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