Join Listen Labs as an Insights Strategist to help customers leverage AI-driven insights for strategic decision-making.
Posted by employer 3 months ago
First seen on Joblaze 2 months ago
Last verified on the company career page 1 day ago
AI in the day-to-day
Our AI conducts in-depth interviews, analyzes conversations, and delivers executive-ready insights.
Requirements
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
The Insights Strategist at Listen Labs plays a crucial role in bridging the gap between customer feedback and business strategy, working closely with product, research, and marketing leaders. This position requires strong analytical skills to interpret both qualitative and quantitative data, crafting actionable insights through presentations and dashboards. Ideal candidates will have 3 to 6 years of experience in client-facing roles, with a knack for storytelling and a proactive approach to customer success. As a key early hire in a rapidly growing company, this role offers the chance to shape processes and influence product direction.
Joblaze insights
Quick facts
From the original posting
TL;DR: We’re hiring our first Insight Strategist in Austin to help our customers unlock the full value of Listen Labs. You’ll partner directly with product, research, and marketing leaders at some of the world’s most innovative companies to translate data into decisions.
Company highlights:
World-Class Team: Founded by serial entrepreneurs — Alfred (Bemlo, YC W22) and Florian (IOI medalist, ICPC World Finalist) — and built with talent from Google, Meta, Tesla, Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups like Applied Intuition, Scale AI, and Rippling. Over 30% of our team are former founders, and multiple are competitive programming medalists.
What You’ll Do
Build trusted relationships with product, research, and insights leaders — helping them connect the dots between customer feedback and business strategy.
Lead onboarding and training sessions to ensure customers quickly understand and adopt the platform.
Analyze qualitative and quantitative data, distill patterns, and create insight briefs, dashboards, and presentations that drive action.
Serve as a strategic partner — proactively identifying opportunities to deepen usage, expand to new teams, and shape how customers measure success.
Collaborate with internal teams (Product, Engineering, Sales) to champion the customer perspective and influence roadmap priorities.
Move fast — balancing high-quality craft with rapid iteration and experimentation.
Who You Are
3 to 6+ years of experience in client-facing insights, strategy, research, or customer success roles.
Skilled at analyzing data and telling stories that inspire action — from dashboards to decks.
Comfortable working across qualitative and quantitative inputs to uncover patterns and recommend next steps.
Strong communicator who can simplify complex ideas and engage both executives and practitioners.
Curious, analytical, and relentlessly focused on helping customers succeed.
Thrives in ambiguity and fast-changing environments — no passengers, no politics.
Life at Listen Labs
Health, covered: Full medical, dental, and vision. FSA/HSA and life insurance are available too.
The range for this role is $90,000 – $150,000 base. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
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