Is the IT Support Specialist role remote?

It's hybrid — GoodLeap expects some on-site time in Plano, TX.

Where is the role based?

GoodLeap is hiring for this position in Plano, TX.

Is this full-time or contract?

Full-time for this IT Support Specialist role at GoodLeap.

IT Support Specialist at GoodLeap

Joblaze summary

The IT Support Specialist at GoodLeap plays a crucial role in the Employee Technology Enablement team, focusing on onboarding new hires and providing ongoing support to staff across the US and Mexico. This position requires a solid understanding of IT systems and applications, along with strong interpersonal skills to effectively troubleshoot issues and assist users. Ideal candidates will have a background in IT support and the ability to handle multiple tasks in a fast-paced environment. GoodLeap's commitment to sustainable solutions and its nonprofit initiatives add a meaningful context to the role.

Joblaze insights

Listed 7 days ago on Joblaze — tracked directly from GoodLeap's career page.
GoodLeap has 34 other open roles including Staff Software Engineer, Business Development Manager, Bilingual Collections Specialist.

Quick facts

Is the IT Support Specialist role remote?: It's hybrid — GoodLeap expects some on-site time in Plano, TX.
Where is the role based?: GoodLeap is hiring for this position in Plano, TX.
Is this full-time or contract?: Full-time for this IT Support Specialist role at GoodLeap.

From the original posting

About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary The IT Support Specialist is part of our Employee Technology Enablement team, which owns IT support, from on-boarding new employees to supporting our existing employee base across the US and Mexico. As an IT Support Specialist, you need to demonstrate competent IT literacy and ability around applications and systems. You will answer technical questions, troubleshoot problems, and guide users to gain productive use of our software and systems. Goodleap is seeking candidates with both interpersonal skills and technical IT knowledge and demands an ability to manage multiple high-level tasks under pressure.

IT Support Specialist

Similar positions