← Back to results

IT Systems Engineer

Join Fin as an IT Systems Engineer to evolve our infrastructure with a focus on automation and compliance in a fast-paced environment.

Location
San Francisco, California
Compensation
$142k–$237k/yr
Level
mid
Type
full time · Hybrid

Posted by employer 4 months ago

First seen on Joblaze 4 months ago

Last verified on the company career page 1 day ago

AI in the day-to-day

Integrate and utilize AI tooling and continuously drive our automated no code infrastructure via tools such as Tines and Workato.

Requirements

Experience
3–5 years

Not disclosed in this posting: visa sponsorship.

Benefits

401k Match Unlimited PTO Equity/Stock Options Health Insurance Parental Leave

Joblaze summary

In the role of IT Systems Engineer at Fin, the individual will focus on enhancing the company's IT infrastructure, particularly in areas like identity and access management, automation, and compliance. Key skills include experience with cloud environments, programming languages such as Ruby or Python, and familiarity with iPaaS platforms. This position is ideal for someone with 3 to 5 years of systems engineering experience, particularly those looking to transition into a more agile and innovative tech environment. Fin's ambitious IT team is committed to leveraging cutting-edge solutions to streamline business processes.

Joblaze insights

  • Listed about 4 months ago — first seen on Joblaze May 16, 2026. Last confirmed on Intercom's careers page October 7, 2026.
  • Salary band is below the typical range for DevOps/SRE roles (median ~$165,000).
  • Starts above 74% of 47 comparable mid devops/sre roles in United States that list Python we track (median $125,000 across 19 companies). See Python salary trends
  • Python appears in 57.8% of 116 comparable mid devops/sre roles in United States; Google Workspace appears in 0.9% of 116 comparable mid devops/sre roles in United States.

Quick facts

Is the IT Systems Engineer role remote?
It's hybrid — Intercom expects some on-site time in San Francisco, California.
What's the salary range?
Intercom lists $142,000–$237,000 for this role.
How much experience is required?
3–5 years of relevant experience for this IT Systems Engineer role.
Where is the role based?
Intercom is hiring for this position in San Francisco, California.
What's the tech stack?
Joblaze extracted these technologies from the posting: AWS, Google Workspace, Intune, Jamf Pro, Okta, Perl.
What seniority level is this role?
Intercom targets mid-level candidates for this position.
Is this full-time or contract?
Full-time for this IT Systems Engineer role at Intercom.

From the original posting

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

What's the opportunity?

At Fin you'll be a Systems Engineer in IT, working on evolving our IT infrastructure with a focus on deliverability, identity & access management and compliance. This is a great opportunity to join an ambitious AI-native IT team that leverages SaaS-based solutions to be at the forefront of business process and employee lifecycle automation. If you're coming from a traditional systems engineering or DevOps background, this role will expand the scope of your experience to truly agile, modern cloud environments. If you're already in the identity management and employee lifecycle automation space, this is the chance to take an ambitious next step in your career and be part of an engineering organisation that is scaling at incredible speed.

What will I be doing?

  • Build and own automations. Design efficient, maintainable automations across identity & access management, endpoint management, security, compliance and corporate email deliverability, using AI tooling and no-code platforms like Tines and Workato.
  • Evolve corporate IT infrastructure. Take part in high-impact cross-organisational projects to integrate and expand our infrastructure, with a strong emphasis on infrastructure-as-code.
  • Champion automation and AI adoption. Govern and promote adoption through enablement and education, eliminating friction and toil and lead impact across the organisation in line with our values.
  • Evaluate and adopt new tooling early. Trial emerging features and products, including as beta testers, to optimise how the organisation works.
  • Strengthen security posture. Drive IT incident response alongside InfoSec and engineering and partner with InfoSec on corporate and AI security standards, risk management and data protection for business-critical workflows.

What skills do I need?

  • First and foremost, you must have a passion for systems and automation and the desire to develop your skills in a fast-moving company! Having experience with iPaaS platforms and enterprise email deliverability are a plus.
  • You have 3 to 5 years of experience as a Systems Engineer and possess great problem-solving skills with the ability to challenge assumptions by making data-driven discoveries and finding corresponding solutions.
  • You have good knowledge of a high-level programming language, e.g. Ruby, Python, Perl etc… Note that the language doesn’t have to be one that we use here!
  • You have experience building and operating systems in the cloud, without a traditional corporate network perimeter. Our primary IT infrastructure is built on AWS, Okta, Google Workspace, Jamf Pro, Intune, Tines and Workato.

Nice to have:

  • You have built robust, scalable integrations between billing and an ERP system, preferably Netsuite.

*Proof of eligibility to work in the United States is required.

The base salary range for candidates within the San Francisco Bay Area is $142,000 - $162,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Unleash Your Potential

Standard company text repeated across Intercom's postings is omitted here.

Similar positions

Intercom
Solutions Architect -Spanish Speaking
Intercom · NYC, Remote; San Francisco, California
Intercom
Senior Solutions Engineer
Intercom · San Francisco, California
Intercom
Application Security Engineer
Intercom · London, England
Intercom
Application Security Engineer
Intercom · Dublin, Ireland
Intercom
Solutions Architect -Spanish Speaking
Intercom · Chicago, Illinois