Join Lyra Health as a Junior Clinical Case Manager to support mental health care delivery in India.
Posted by employer 1 week ago
First seen on Joblaze 2 days ago
Last verified on the company career page 5 hours ago
Not disclosed in this posting: compensation, work arrangement, visa sponsorship.
Joblaze summary
The Junior Clinical Case Manager at Lyra Health plays a crucial role in connecting clinical care with operational processes, handling crisis management, clinical intake, and short-term therapy. This position requires expertise in clinical risk assessment and case management, with a focus on quality assurance and compliance through auditing and monitoring metrics. Ideal candidates possess a Master’s degree in Clinical or Counseling Psychology and have several years of experience in corporate mental health settings. The role is integral to maintaining high standards of care within Lyra's expansive provider network.
From the original posting
About Lyra
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
The Junior Clinical Case Manager (Jr. CCM) operates as a vital link between direct clinical care and operational oversight within Lyra Health’s mental health delivery model in India. This permanent position encompasses first-line helpline and crisis management, clinical intake triage, and the delivery of structured, workplace-focused short-term therapy. Beyond direct care, the role drives quality assurance and operational compliance by auditing clinical documentation, monitoring outcome metrics such as CORE-10, preventing clinical drift, and managing affiliate network relationships and onboarding. Requiring a Master’s degree in Clinical or Counseling Psychology, three to six years of progressive clinical experience—preferably in EAP or corporate mental health environments—and fluency in English and Hindi, the Jr. CCM blends high-level clinical risk assessment with detail-oriented case management to ensure high quality, scalable care across the provider network.