Manage clinical operations and provide counseling support services to employees and dependents of client companies in Malaysia.
Posted by employer 2 days ago
First seen on Joblaze 19 hours ago
Last verified on the company career page 19 hours ago
Not disclosed in this posting: compensation, years of experience, visa sponsorship.
Joblaze summary
The Junior Clinical Case Manager at Lyra Health is responsible for overseeing clinical operations and providing professional counseling and support services to employees and their dependents. This role requires strong communication skills and familiarity with mental health practices, as well as the ability to work within a structured call center environment. It is suited for individuals early in their careers, particularly those with a background in mental health or counseling. The position is permanent and involves regular office hours, including occasional weekend shifts.
Quick facts
- Is the Junior Clinical Case Manager role remote?
- No — this is an on-site role in Puchong, Selangor, Malaysia.
- Where is the role based?
- Lyra Health is hiring for this position in Puchong, Selangor, Malaysia.
- What seniority level is this role?
- Lyra Health targets junior candidates for this position.
- Is this full-time or contract?
- Full-time for this Junior Clinical Case Manager role at Lyra Health.
From the original posting
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
Role Overview:
The Clinical Case Manager’s primary role is to manage clinical operations function within Malaysia.
The primary role of this position is to provide high quality and professional counselling and information support services to employees and dependents of client companies. It is a permanent position, and the job holder will be based in office.
Location: Onsite, Malaysia
Work Hours/Shifts:
Monday to Friday: 7am to 3pm/11am to 7pm
Weekends: One Saturday a month - 10am to 6pm
Work environment: The nature of the role involves conforming to call centre conditions and structures.