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Manager, Account Executives

Lead a team of Account Executives to drive sales and customer success for Fin's AI solutions at Salesforce.

Location
San Francisco, California, United States
Compensation
$275.4k–$349.4k/yr
Level
lead
Type
full time · Hybrid

Posted by employer 12 hours ago

First seen on Joblaze 8 hours ago

Last verified on the company career page 8 hours ago

Skills & Technologies

What you'll build

  • Own sales strategy and planning
  • Act as executive sponsor on large deals
  • Recruit, onboard, and retain sales talent
  • Partner with Salesforce sales organization
  • Report on team performance and market conditions

Must have

  • 5+ years in a quota-carrying new business role
  • 3+ years of people management experience
  • Experience closing six- and seven-figure opportunities

Nice to have

  • Experience selling a consumption-based or AI product

Practical constraints

  • Expected to be in the office at least three days per week

AI in the day-to-day

Fin is the leading AI agent for customer service, enabling businesses to deliver impeccable customer support.

Requirements

Experience
5+ years
Visa
No sponsorship (stated in posting)

Benefits

Equity/Stock Options Remote Work Health Insurance

Joblaze summary

In the role of Manager, Account Executives at Fin, the individual will lead a team focused on acquiring new clients and expanding existing accounts, driving the sales strategy and operational plans. Key skills include a strong background in sales management, experience with complex deals, and the ability to develop a customer-centric sales approach. This position is ideal for a seasoned leader with a proven track record in quota-carrying roles and a builder mindset, particularly in fast-paced environments. The team is part of a growing organization that emphasizes innovation and collaboration with Salesforce.

Joblaze insights

  • Listed today — first seen on Joblaze November 12, 2026. Last confirmed on Intercom's careers page November 12, 2026.
  • This exact title is also open at 1 other location at Intercom: Chicago, Illinois, United States.
  • Salary band is above the typical range for Sales/Marketing roles (median ~$140,000).
  • Starts above 75% of 51 comparable lead sales/marketing roles in United States that list AI/ML we track (median $196,300 across 24 companies). See AI/ML salary trends
  • AI/ML appears in 24.9% of 434 comparable lead sales/marketing roles in United States; Salesforce appears in 6% of 434 comparable lead sales/marketing roles in United States.

Quick facts

Is the Manager, Account Executives role remote?
It's hybrid — Intercom expects some on-site time in San Francisco, California, United States.
What's the salary range?
Intercom lists $275,400–$349,375 for this role.
How much experience is required?
At least 5 years of relevant experience for this Manager, Account Executives role.
Where is the role based?
Intercom is hiring for this position in San Francisco, California, United States.
What's the tech stack?
Joblaze extracted these technologies from the posting: AI/ML, Salesforce.
What seniority level is this role?
Intercom targets lead candidates for this position.
Is this full-time or contract?
Full-time for this Manager, Account Executives role at Intercom.

From the original posting

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

What's the opportunity?

Fin is preparing for it's next phase of expansion and are hiring managers across every segment.

Fin is the leading AI agent for customer service, and we’re scaling our North America sales team to match demand. As Manager, Account Executives, you’ll lead a team of Fin AEs who win new logos and grow a portfolio of existing customers. Reporting to the Director, Sales, you’ll own the strategy, operating plan, and results for your team.

We’re looking for an experienced first-line leader who hires and develops great sellers, coaches them through complex deals, and partners across functions to build a repeatable, customer-centric sales motion. You’ll play a central role in shaping our value-led sales strategy and scaling the NAMER sales engine alongside our Salesforce counterparts.

This is a builder’s role. The market is moving fast, the playbook is still being written, and we need a leader who is innovative, agile, and resilient.

What will I be doing?

Sales strategy and planning

  • Own both new logo and expansion targets for your territory.
  • Turn company goals into a team plan that delivers predictable, repeatable performance.
  • Own pipeline generation, quality, and hygiene, and forecast accurately.
  • Build new sales motions where needed to capture market or segment opportunities.
  • Set clear performance expectations and KPIs for your team.

Deal and account leadership

  • Act as executive sponsor on the largest deals in your pipeline, and get hands-on when it counts.
  • Coach sellers to close six- and seven-figure opportunities, which exist in every segment.
  • Own executive relationships in top accounts and ensure customers realize value after the sale.
  • Stay close to customer needs, competitors, and market trends.

Hiring and team development

  • Recruit, onboard, and retain top sales talent.
  • Coach through regular deal reviews, call feedback, and development plans.
  • Build a culture of accountability, curiosity, and high performance.

Cross-functional collaboration

  • Partner with the Salesforce core sales organization to identify accounts and territories for your team, and advocate for Fin as a strong fit within the portfolio.
  • Work with SDR, Enablement, Marketing, Solutions Engineering, and Forward Deployed Engineering to drive pipeline and improve the sales process.

Reporting and analytics

  • Report regularly to senior leadership on team performance, pipeline, and market conditions.
  • Use data to recommend changes that improve performance and hit growth targets.

What skills do I need?

  • 5+ years in a quota-carrying new business role with a record of overachievement, including complex deals involving procurement, legal, and security (must have 6 figure closing experience) .
  • 3+ years of people management experience leading quota-carrying sellers.
  • A track record of, and passion for, hiring, coaching, and developing top talent.
  • Success building and executing sales strategy, ideally in a product overlay or co-prime selling environment.
  • Strong new logo acumen with experience self generating pipeline
  • Operational excellence and forecasting expertise.
  • A builder mindset, with experience shaping go-to-market strategy and sales programs (capacity, territory, quota, headcount).
  • AI fluency

Bonus Skills & Attributes

  • Experience selling a consumption-based or AI product.

*Proof of eligibility to work in the United States is required.

The OTE range for candidates within the San Francisco Bay Area is $275,400 - $349,375. Actual OTE pay will depend on a variety of factors such as education, skills, experience, location, etc. The OTE pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Unleash Your Potential

Standard company text repeated across Intercom's postings is omitted here.

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