Mortgage Product Strategist
Shape the development of Valon’s SaaS servicing platform and drive client engagements from sales to implementation.
Posted by employer 4 days ago
First seen on Joblaze 3 days ago
Last verified on the company career page 1 day ago
Skills & Technologies
What you'll build
- Act as a mortgage servicing subject matter expert
- Engage with clients across the deployment cycle
- Serve as a product expert
- Collaborate with tech teams to translate feedback
- Travel to support client implementations
Must have
- 10+ years of mortgage servicing experience
- Direct experience managing technical implementation
- Client-facing experience
Nice to have
- Prior experience with Foreclosure & Bankruptcy
Practical constraints
- Travel as needed (approx. 25–50%)
AI in the day-to-day
ValonOS is positioned for the AI era, enabling AI agents to automate tasks and improve operations.
Requirements
- Experience
- 10+ years
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
In the role of Mortgage Product Strategist at Valon Labs, the individual will engage with enterprise clients throughout the deployment cycle, from initial sales presentations to post-launch support, focusing specifically on Foreclosure and Bankruptcy processes. The position requires extensive mortgage servicing experience, particularly in managing the implementation of servicing systems, and a strong ability to collaborate with both technical and non-technical stakeholders. This role is well-suited for seasoned professionals who are proactive problem solvers and possess a deep understanding of the mortgage industry.
Joblaze insights
- Listed 3 days ago — first seen on Joblaze October 1, 2026. Last confirmed on Valon Labs's careers page October 3, 2026.
- SaaS appears in 4.4% of 701 comparable senior product roles.
Quick facts
- Is the Mortgage Product Strategist role remote?
- Yes — Valon Labs lists this as a fully remote position.
- How much experience is required?
- At least 10 years of relevant experience for this Mortgage Product Strategist role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Mortgage Servicing, SaaS.
- What seniority level is this role?
- Valon Labs targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Mortgage Product Strategist role at Valon Labs.
From the original posting
About the Team
The Product Strategist team comprises mortgage industry veterans who combine deep industry knowledge with intimate familiarity with Valon’s proprietary SaaS platform to deliver success for our end customers. We act as the bridge between our customers and Valon’s R&D teams, ensuring seamless adoption of our software within the customer’s servicing operations. The Product Strategist team is key to translating our product into real-world impact – bridging complex operational needs with Valon’s best-in-class servicing system.
This role will focus on Foreclosure & Bankruptcy processes.
About the Role
As a Product Strategist, you’ll shape the development of Valon’s SaaS servicing platform, then own the rollout with enterprise clients. You’ll drive engagements with customers, all the way from the opening sales pitch to implementation to post-launch success. You’ll work closely with technical and non-technical stakeholders to deliver seamless, high-impact solutions. This is a hybrid role blending project management, problem-solving, and strategic collaboration.
Responsibilities
Act as a mortgage servicing subject matter expert to help shape business requirements that ultimately become product features.
Engage with clients across the deployment cycle — from sales demos to enablement to product support.
Serve as a product expert; educate clients on how to use Valon’s system successfully.
Understand client needs and tailor solutions that drive measurable outcomes.
Collaborate with tech teams (Product, Engineering, Ops) to translate feedback into feature requests and platform improvements.
Travel as needed (approx. 25–50%) to support client implementations.
Ideal Background
10+ years of mortgage servicing experience, with strong domain knowledge of most mortgage servicing industry concepts.
Direct experience managing the technical and operational implementation of a new servicing system.
Prior experience with Foreclosure & Bankruptcy preferred.
Client-facing experience.
Who You Are
High-agency and proactive—you drive progress and solve problems independently.
Technically capable—you enjoy building, debugging, and optimizing workflows.
Customer-focused—you can navigate complex client environments and deliver results.
Collaborative and adaptable—you’re comfortable working across teams in a fast-paced environment.
Entrepreneurial—you think like an owner and are excited to build processes from the ground up.
Why Valon?
Be part of reshaping an outdated industry using AI and modern technology.
Work directly with enterprise clients to solve real-world challenges.
Join a team that values action, ownership, and transparency.
Benefits
Compensation: competitive salary plus a meaningful stake in the company via equity, and 401k plan. NB: The base salary will be based on a combination of past experience and interview performance.
Standard company text repeated across Valon Labs's postings is omitted here.