Senior Product Manager

Responsibilities

As a Senior Product Manager, you will own the product strategy and execution for a critical vertical within mortgage servicing, such as collections, loss mitigation, foreclosure, payments, or escrow. This is a senior IC role reporting to the Director of Product.

• Develop and manage a cohesive product roadmap, prioritize features that deliver measurable business outcomes for our SaaS customers

• Write clear, comprehensive PRDs and specifications that eliminate ambiguity for engineering

• Deeply understand customer and user needs across internal servicing teams and external partners (e.g., law firms, vendors) and translate them into clear product requirements

• Manage timelines and dependencies; make decisive trade-offs between speed, scope, and technical quality

• Ensure successful rollouts in partnership with Deployment Strategy and Product Operations

Ideal Background

• 5+ years of product management experience

• Proven track record of shipping complex B2B software products from concept to production

• Ability to balance near-term business goals while setting a longer-term product strategy

• Demonstrated leadership to bring together stakeholders and drive alignment

• Curiosity and willingness to learn the full landscape of mortgage servicing, including areas like foreclosure, bankruptcy, litigation, and REO, in order to make stronger product decisions

• Strong written communication skills; an effective partner to engineering

• Comfortable managing multiple initiatives and ensuring their collective success

• Ability to handle ambiguity and make decisions with incomplete information

• Bachelor’s degree in Computer Science, Engineering, Information Systems, Data Science, Business Administration, Finance, Economics, or a closely related field

Why Join Valon?

• Transform a $12 trillion industry by building the operating system for mortgage servicing, replacing 40-year-old legacy systems with modern, AI-powered infrastructure

• Join at a pivotal moment: We're rapidly scaling from 1M to XXM+ loans under management, with contracts signed or in negotiation representing nearly XX% of the entire mortgage servicing market

• Work on complex, high-impact problems with massive scale, our platform will power servicing operations for millions of homeowners across the country

• Product and Engineering-led culture with exceptional talent density, work alongside world-class engineers and product leaders who value velocity, clarity, and deep technical excellence

• Real product ownership with enterprise impact: your decisions will directly influence how major financial institutions operate and serve their customers

• Unique market position: We're winning against entrenched incumbents by delivering XX%+ cost reduction and a modern software experience that were previously not possible

Benefits

• Compensation: competitive salary with a meaningful stake in the company via equity, and 401(k) plan. The base salary range reflects multiple levels. We assess level based on a combination of experience and interview performance.