Manage operations for Product & Engineering at Sierra, enhancing processes and driving cross-functional initiatives in a high-growth environment.
Posted by employer 2 months ago
First seen on Joblaze 1 month ago
Last verified on the company career page 11 hours ago
Skills & Technologies
AI in the day-to-day
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Requirements
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
The Operations Manager for Product & Engineering at Sierra is responsible for overseeing the operational processes that drive the team's efficiency, including planning cycles and initiative tracking. This role requires expertise in building scalable frameworks and optimizing workflows, utilizing tools like Linear and Figma, alongside strong analytical skills. Ideal candidates will have 6-8 years of experience in product or business operations, particularly in high-growth environments, and a background in product management or engineering is advantageous. Sierra emphasizes a culture of trust and customer obsession, making it a fitting environment for those who thrive in dynamic, collaborative
Joblaze insights
Quick facts
From the original posting
Run the operating cadence for Product & Engineering: own planning cycles, roadmap workflows, initiative tracking, sprint planning, and team initiatives
Design and optimize key processes like product reviews, retrospectives, team syncs, and engineering demos to drive clarity and velocity
Build and maintain operational artifacts such as roadmaps, planning docs, capacity trackers, dashboards, and retros that keep everyone informed and aligned
Coordinate cross-functional initiatives that span Product, Eng, Design, Brand, Sales, and Ops teams—driving alignment, timelines, and accountability
Partner with product, eng and marketing leads to create scalable frameworks for goal-setting (e.g., OKRs), prioritization, and execution
Analyze operational data and team feedback to identify friction points and implement systems that improve execution and outcomes
Build our internationalization operations playbook and continuously improve it so we can scale with quality and intention
6-8+ years of experience in Product Operations, Business Operations, or Program Management in a high-growth, product-led company
Proven track record building and scaling operational processes from scratch
Highly organized and methodical; you bring rigor, structure, and momentum to ambiguous situations
Excellent written and verbal communicator—clear, succinct, and persuasive across stakeholders and levels
Comfortable using tools like Linear, Figma, Google Drive, or similar to create systems that stick
Strong analytical instincts with proficiency in Excel/Sheets; SQL or dashboard experience is a plus
Experience at an early-stage startup or scaling product org
Familiarity with OKR frameworks, roadmap tools, or product analytics platforms
Background in product management, engineering, or consulting/strategy with deep operational exposure
Experience with vendor management and localization expansion efforts
Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
Flexible (unlimited) paid time off
Life insurance and disability benefits
Retirement plan dependent on country of employment
Parental leave
Fertility and family building benefits through Carrot
Free alphorn lessons
Standard company text repeated across Sierra's postings is omitted here.