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Operations Manager, Product & Engineering

Manage operations for Product & Engineering at Sierra, enhancing processes and driving cross-functional initiatives in a high-growth environment.

Location
London
Compensation
Not disclosed
Level
senior
Type
full time · On-site

Posted by employer 2 months ago

First seen on Joblaze 1 month ago

Last verified on the company career page 11 hours ago

Apply at Sierra → Save job Scanned from sierra.ai

AI in the day-to-day

null

Requirements

Experience
6–8 years

Not disclosed in this posting: compensation, visa sponsorship.

Benefits

Discretionary benefit stipend Unlimited PTO Lunch and Snacks Fertility and family building benefits Health Insurance Parental Leave

Joblaze summary

The Operations Manager for Product & Engineering at Sierra is responsible for overseeing the operational processes that drive the team's efficiency, including planning cycles and initiative tracking. This role requires expertise in building scalable frameworks and optimizing workflows, utilizing tools like Linear and Figma, alongside strong analytical skills. Ideal candidates will have 6-8 years of experience in product or business operations, particularly in high-growth environments, and a background in product management or engineering is advantageous. Sierra emphasizes a culture of trust and customer obsession, making it a fitting environment for those who thrive in dynamic, collaborative

Joblaze insights

  • Listed about a month ago — first seen on Joblaze September 3, 2026. Last confirmed on Sierra's careers page October 27, 2026.
  • This exact title is also open at 1 other location at Sierra: San Francisco, CA.
  • AI/ML appears in 18.7% of 988 comparable senior management roles in United States; Figma appears in 0.2% of 988 comparable senior management roles in United States.

Quick facts

Is the Operations Manager, Product & Engineering role remote?
No — this is an on-site role in London.
How much experience is required?
6–8 years of relevant experience for this Operations Manager, Product & Engineering role.
Where is the role based?
Sierra is hiring for this position in London.
What's the tech stack?
Joblaze extracted these technologies from the posting: AI/ML, Figma, Google Drive, Linear.
What seniority level is this role?
Sierra targets senior candidates for this position.
Is this full-time or contract?
Full-time for this Operations Manager, Product & Engineering role at Sierra.

From the original posting

What you’ll do

  • Run the operating cadence for Product & Engineering: own planning cycles, roadmap workflows, initiative tracking, sprint planning, and team initiatives

  • Design and optimize key processes like product reviews, retrospectives, team syncs, and engineering demos to drive clarity and velocity

  • Build and maintain operational artifacts such as roadmaps, planning docs, capacity trackers, dashboards, and retros that keep everyone informed and aligned

  • Coordinate cross-functional initiatives that span Product, Eng, Design, Brand, Sales, and Ops teams—driving alignment, timelines, and accountability

  • Partner with product, eng and marketing leads to create scalable frameworks for goal-setting (e.g., OKRs), prioritization, and execution

  • Analyze operational data and team feedback to identify friction points and implement systems that improve execution and outcomes

  • Build our internationalization operations playbook and continuously improve it so we can scale with quality and intention

What you’ll bring

  • 6-8+ years of experience in Product Operations, Business Operations, or Program Management in a high-growth, product-led company

  • Proven track record building and scaling operational processes from scratch

  • Highly organized and methodical; you bring rigor, structure, and momentum to ambiguous situations

  • Excellent written and verbal communicator—clear, succinct, and persuasive across stakeholders and levels

  • Comfortable using tools like Linear, Figma, Google Drive, or similar to create systems that stick

  • Strong analytical instincts with proficiency in Excel/Sheets; SQL or dashboard experience is a plus

Even better…

  • Experience at an early-stage startup or scaling product org

  • Familiarity with OKR frameworks, roadmap tools, or product analytics platforms

  • Background in product management, engineering, or consulting/strategy with deep operational exposure

  • Experience with vendor management and localization expansion efforts

Our values

  • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.

  • Flexible (unlimited) paid time off

  • Life insurance and disability benefits

  • Retirement plan dependent on country of employment

  • Parental leave

  • Fertility and family building benefits through Carrot

  • Free alphorn lessons

Standard company text repeated across Sierra's postings is omitted here.

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