Joblaze summary

In this role, the Solutions Engineer at Kong focuses on supporting the sales team by guiding customers through the technical aspects of API Management and Connectivity solutions. Key skills include a strong background in pre-sales engineering, familiarity with open-source technologies, and the ability to engage with high-level executives. This position is ideal for seasoned professionals with over seven years of relevant experience, particularly those who thrive in a fast-paced startup environment. The role also involves collaboration with various teams to ensure customer satisfaction and successful onboarding.

Joblaze insights

Listed about a month ago — first seen on Joblaze September 21, 2026. Last confirmed on Kong's careers page November 5, 2026.

Quick facts

Is the Staff Solutions Engineer (Dubai) role remote?: No — this is an on-site role in Dubai, United Arab Emirates.
How much experience is required?: At least 7 years of relevant experience for this Staff Solutions Engineer (Dubai) role.
Where is the role based?: Kong is hiring for this position in Dubai, United Arab Emirates.
What's the tech stack?: Joblaze extracted these technologies from the posting: API management, Cassandra, DevOps, Docker, Kubernetes, Nginx.
What seniority level is this role?: Kong targets senior candidates for this position.
Is this full-time or contract?: Full-time for this Staff Solutions Engineer (Dubai) role at Kong.

From the original posting

About the Role:

As part of our Sales organization, Kong's Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with both new and existing customers. This is a position supporting Enterprise & Strategic accounts within the UAE region. If you are someone who is motivated by the opportunity to drive new business while learning and evangelizing our cutting-edge technology, we want to speak to you!

What You'll Do:

Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.
Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/ requirement gathering, to product reviews/ demos, and into production.
Support PoCs throughout the entire evaluation process.
Onboard and train new customers and establish revenue potential with existing customers.
Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned set of accounts.
Create technical documentation for DevOps, implementations, and services engagements.
Participate in creative lead generating activities such as creating blog posts, leading webinars, working industry events, etc.
And any additional tasks required by manager.

What You'll Bring:

7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company.
Experience working with Open-source technology.
Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models.
Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.
Enthusiasm for working in a high profile, fast-paced startup culture.

Bonus Points:

Previous experience with API Gateway or Service Mesh is preferred.
Experience with Docker or Kubernetes.
Strong knowledge of NGINX, HTTP, AWS, Postgres, and/ or Cassandra.
Fluency working on Linux OSes.
Familiarity with DevOps and CD/CI pipeline.
Any knowledge on DCOS/Mesos and Docker Swarm is a plus.

#LI-TR1

Standard company text repeated across Kong's postings is omitted here.

Staff Solutions Engineer (Dubai)

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