Partner Account Director
Lead the regional partner account strategy for LATAM at Braze, managing relationships with platinum-tier partners.
Posted by employer 2 days ago
First seen on Joblaze 2 days ago
Last verified on the company career page 11 hours ago
Skills & Technologies
What you'll build
- Serve as the senior Braze relationship owner for every platinum-tier delivery partner operating in LATAM
- Translate global partner strategies into execution across LATAM markets
- Ensure LATAM-based consultants are certified and maintain high quality standards
- Partner with the AVP, Partner Sales and Partner Sales Managers to integrate platinum partners into regional sales opportunities
- Act as the first line of escalation for platinum partner issues in LATAM
Must have
- Proven track record in partner sales, alliances, or SI/agency ecosystem roles in B2B SaaS
- Direct experience managing senior relationships with global SIs or agency holding companies at a regional level
- Business-level fluency in English
- Fluency in Spanish and/or Portuguese
Nice to have
- Experience with partner certification, enablement, or practice-quality models
- Deep knowledge of MarTech or adjacent SaaS ecosystems
- Proficient in using account mapping tools such as Crossbeam or equivalent
- Experience with CRM/reporting tools like Salesforce or Clari
Not disclosed in this posting: compensation, years of experience, work arrangement, visa sponsorship.
Benefits
Joblaze summary
The Partner Account Director for LATAM at Braze is responsible for implementing the company's global partner strategy with platinum-tier partners in the region, ensuring local execution aligns with broader goals. This role requires expertise in partner sales and a strong understanding of the MarTech landscape, along with proficiency in tools like Salesforce and Crossbeam. Ideal candidates will have a background in B2B SaaS and experience managing senior relationships with major agencies. The position involves collaboration across various teams to enhance delivery quality and address regional challenges.
Joblaze insights
- Listed 2 days ago — first seen on Joblaze October 17, 2026. Last confirmed on Braze's careers page October 19, 2026.
Quick facts
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Clari, Crossbeam, Salesforce.
- What seniority level is this role?
- Braze targets director candidates for this position.
- Is this full-time or contract?
- Full-time for this Partner Account Director role at Braze.
From the original posting
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
WHAT YOU'LL DO
As Regional Partner Account Director for LATAM, you will own the regional amplification of Braze's global platinum partner strategy across every platinum-tier partner active in the region (Deloitte, WPP, Publicis, Merkle, and future platinum partners). Reporting to the AVP of Delivery, you will take the global account plan set by each Global Partner Account Director (GPAD) and adapt it locally across LATAM's markets. You will collaborate closely with GPADs, the AVP of Partner Sales for AMER, and regional Partner Sales Managers.
Key responsibilities:
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Regional Platinum Coverage: Serve as the senior Braze relationship owner for every platinum-tier delivery partner operating in LATAM.
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Amplifying the Global Account Plan: Translate global partner strategies into execution across LATAM markets (Brazil, Mexico, Southern Cone, and Andean markets), identifying key regional practice leads, market priorities, and local delivery capability gaps.
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Certification & Delivery Quality: Work with Partner Services and Global Learning & Enablement to ensure LATAM-based consultants are certified and that Partner-Led Delivery engagements maintain high quality standards.
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Pipeline Activation: Partner with the AVP, Partner Sales and Partner Sales Managers to integrate the right platinum partner into regional sales opportunities.
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Feedback to Global Strategy: Surface regional market dynamics, delivery friction, and resource needs to GPADs to ensure global account plans accurately reflect LATAM considerations.
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Regional Escalation Management: Act as the first line of escalation for platinum partner issues in LATAM, resolving regional matters locally and escalating global decisions appropriately.
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Pipeline Visibility & Performance Tracking: Utilize Salesforce, Crossbeam, and Clari to track platinum partner performance across LATAM and contribute to global reporting.
WHO YOU ARE
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Proven track record in partner sales, alliances, or SI/agency ecosystem roles in B2B SaaS, with direct experience managing senior relationships with global SIs or agency holding companies (Deloitte, Accenture, WPP, Publicis, Merkle or equivalent) at a regional level.
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Execution & Regional Judgement: Comfortable executing global strategies while making critical regional judgement calls tailored to local markets.
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Enablement & Delivery Standards: Experience with partner certification, enablement, or practice-quality models, with a clear view of delivery quality and capability.
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Matrix Collaboration: Skilled at operating effectively in a matrix environment, collaborating across central Delivery leadership and regional Partner Sales teams.
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Ecosystem Expertise: Deep knowledge of MarTech or adjacent SaaS ecosystems, with a strategic view on how composable tech stacks create delivery opportunities for SIs and agencies.
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Technical & Mapping Tools: Proficient in using account mapping tools such as Crossbeam or equivalent to track regional partner engagement, as well as CRM/reporting tools (Salesforce, Clari).
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Languages: Business-level fluency in English is required; fluency in Spanish and/or Portuguese is essential for regional execution.
WHAT WE OFFER
Standard company text repeated across Braze's postings is omitted here.