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People Operations

Join Mintlify's People Operations team to enhance employee experience and support company growth in a dynamic startup environment.

Location
San Francisco
Compensation
Not disclosed
Level
mid
Type
full time

AI in the day-to-day

Using modern tooling and AI to automate repetitive work.

Requirements

Experience
2–5 years

Benefits

Health Insurance 401k Match Equity/Stock Options Paid Time Off Wellness Stipend Free Meals Team Offsite

Joblaze summary

In the People Operations role at Mintlify, the individual is responsible for enhancing the employee experience from onboarding to offboarding, ensuring that team members feel supported and engaged. Key skills include a strong operational background, familiarity with modern HR tools, and the ability to create structured processes while maintaining flexibility. This position is ideal for someone with 2-5 years of experience in a fast-paced environment who thrives on generalist responsibilities and values a people-centric approach. Mintlify's small team dynamic allows for significant impact as the company scales following its recent Series B funding.

Joblaze insights

Quick facts

How much experience is required?
2–5 years of relevant experience for this People Operations role.
What seniority level is this role?
Mintlify targets mid-level candidates for this position.
Is this full-time or contract?
Full-time for this People Operations role at Mintlify.

From the original posting

Why Mintlify?

We're on a mission to empower builders.

  • Massive reach: Our docs platform serves 100 million+ developers every year and powers documentation for 20,000+ companies, including Anthropic, Microsoft, PayPal, Spotify, Coinbase, X, and over 20% of the last YC batch.

  • Small team, huge impact: We recently passed 50 employees and raised a $45 million Series B led by A16Z and Salesforce Ventures. Each new hire has a huge impact on shaping the company's trajectory.

  • Culture of slope over y-intercept: We value learning velocity, grit, and unapologetically unique personalities.

We grew in value faster than headcount and we’re looking to align the two quickly.

What you’ll work on here

  • Owning the employee experience from onboarding through offboarding, ensuring every team member feels supported, connected, and set up for success.

  • Building a structured onboarding program with regular touchpoints for both new hires and managers throughout the first week, first month, and first 90 days.

  • Creating a retention-focused operating rhythm across the company, proactively identifying opportunities to improve employee experience before issues arise.

  • Serving as the DRI for many of our core people operations workflows, including payroll support, benefits administration, reimbursements, leave tracking, policy management, equity administration, and employee records.

  • Partnering directly with leadership to improve people processes, support employees through key moments, and help the company scale thoughtfully.

  • Playing a meaningful role in our expansion to additional offices, supporting international colleagues, and figuring out immigration policies

  • Driving follow-through on employee feedback, and planning offsites, team outings, and other initiatives that strengthen culture.

  • Building systems before we need them, creating the right amount of structure without introducing unnecessary process.

  • Using modern tooling and AI to automate repetitive work and spend more time on high-impact employee interactions.

  • Embodying our culture throughout every interaction you have, whether with employees, candidates, vendors, or other stakeholders.

What you bring to the table

  • 2-5+ years of experience in People Operations or another highly operational role at a fast-growing company.

  • You genuinely care about people and are motivated by helping others do their best work.

  • You are highly organized, detail-oriented, and exceptionally reliable. When you own something, people stop worrying about it.

  • You balance empathy with operational rigor and can handle sensitive situations with sound judgment and discretion.

  • You have a strong bias toward action and enjoy turning ambiguity into clear, repeatable systems.

  • No task feels beneath you.

  • You thrive as a generalist and are excited to work across a wide range of responsibilities as the company grows. You're open to helping our talent team as well as required.

  • You know how to leverage AI tools and automation to eliminate repetitive operational work.

 

Bonus Points

  • You've helped build or scale People Operations at a Seed through Series C company.

  • You have experience supporting international employees and globally distributed teams.

  • You have hands-on experience with payroll, benefits, equity administration, or HR systems.

  • You've planned company offsites and large-scale employee events.

 

Why you should join our Talent & People team

This is a rare seat to join a startup fresh off a Series B.

Talent isn't a talking point for us - it's the single most critical thing to protect as we scale.

You'll work directly with our founders and hiring managers, and will have the opportunity to work closely with our Talent team as well.

Company Benefits:

  • Competitive compensation and equity

  • 20 days paid time off every year

  • 401k or RRSP

  • $420/mo. wellness stipend

  • 100% coverage for Health, dental, vision

  • Free Ubers to and from work

  • Free lunch and dinners

  • Annual team offsite (previously went to Alaska, Hawaii)

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