Join Factory as a People Operations professional to enhance employee experience and optimize HR processes in a growing team.
Posted by employer 5 months ago
First seen on Joblaze 1 week ago
Last verified on the company career page 1 day ago
Requirements
- Experience
- 3+ years
Not disclosed in this posting: compensation, visa sponsorship.
Joblaze summary
In the People Operations role at Factory, the professional will focus on enhancing employee experiences by managing core processes such as onboarding and offboarding, while also optimizing HR systems and vendor relationships. Key skills include hands-on experience with HRIS and payroll systems, along with strong collaboration abilities across departments like Finance and Legal. This position is ideal for someone with over three years of relevant experience, particularly in fast-paced tech environments or high-growth companies, who can adapt to evolving priorities.
Joblaze insights
- Listed 9 days ago on Joblaze — tracked directly from Factory's career page.
- Factory has 55 other open roles including Solutions Engineer, Mid-Market, SF, Solutions Engineer, Field Partner Sales Leader, US - Central/West.
Quick facts
- Is the People Operations role remote?
- No — this is an on-site role in San Francisco, CA.
- How much experience is required?
- At least 3 years of relevant experience for this People Operations role.
- Where is the role based?
- Factory is hiring for this position in San Francisco, CA.
- What seniority level is this role?
- Factory targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this People Operations role at Factory.
From the original posting
About the Role
Factory is looking to hire a People Operations professional to join our growing team and help build the foundation for an amazing employee experience. This person will have the opportunity to own and scale people programs, improve processes, and help shape our culture as we continue to grow.
What you will do and achieve
Own and continuously improve core people operations processes including onboarding, offboarding, employee data management, and lifecycle changes (promotions, transfers, leaves of absence).
Manage and optimize People systems (HRIS, payroll, benefits administration) and vendor relationships to support a growing workforce.
Partner with Finance, Legal, and IT to ensure operational alignment across payroll, compliance, equity administration, and employee records.
Drive operational readiness for headcount growth, ensuring processes and infrastructure scale ahead of hiring velocity.
Build and maintain people operations documentation, playbooks, and SOPs that enable consistency and reduce institutional knowledge risk.
Support compliance efforts across employment law, data privacy, and regulatory requirements, partnering with Legal as needed.
Analyze people data and operational metrics to surface insights, identify bottlenecks, and recommend improvements to leadership.
Serve as a trusted point of contact for employees on operational questions, resolving issues with speed, empathy, and discretion.
Contribute to people programs and initiatives such as employee engagement, workplace experience, and internal communications.
Qualifications
3+ years of experience in people operations, HR operations, or an operations role at a technology company. Investment banking or consulting backgrounds also welcome.
Hands-on experience managing HRIS platforms, payroll systems, and benefits administration.
Strong cross-functional collaboration skills with experience working alongside Finance, Legal, IT, or other operational teams.
Demonstrated ability to build, document, and improve scalable processes in a fast-changing environment.
Strong attention to detail and data integrity, with comfort using people analytics to drive decisions.
Excellent communication and interpersonal skills, with the ability to handle sensitive information with discretion.
Self-directed and adaptable, comfortable operating in fast-moving environments with evolving priorities.
Past experience at high-growth or early-stage companies preferred.
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)