← Back to results

Business Operations

Drive high-priority initiatives at Factory, shaping scalable processes and financial models to support growth.

Location
San Francisco, CA
Compensation
Not disclosed
Level
mid
Type
full time

Posted by employer 11 months ago

First seen on Joblaze 1 week ago

Last verified on the company career page 1 day ago

Apply at Factory → Save job Scanned from factory.ai

Skills & Technologies

AI in the day-to-day

Experience with or excitement for using the latest AI tooling (including Factory!) to increase efficiency across all functions.

Requirements

Experience
3–4 years

Not disclosed in this posting: compensation, work arrangement, visa sponsorship.

Joblaze summary

In the Business Operations role at Factory, the individual will focus on designing and implementing scalable processes that enhance various functions, including go-to-market and customer success. Key skills include strong analytical capabilities, financial modeling, and effective communication, with a preference for candidates experienced in high-growth environments or consulting. This position is ideal for someone who thrives in dynamic settings and has a background in operations, particularly within tech or startup contexts.

Joblaze insights

Quick facts

How much experience is required?
3–4 years of relevant experience for this Business Operations role.
What's the tech stack?
Joblaze extracted these technologies from the posting: AI/ML, B2B SaaS.
What seniority level is this role?
Factory targets mid-level candidates for this position.
Is this full-time or contract?
Full-time for this Business Operations role at Factory.

From the original posting

About the Role

Factory is bringing autonomy to software engineering. We are actively looking for a Business Operations hire to drive the highest-priority initiatives that support Factory’s next phase of growth. This role sits at the intersection of strategy, finance, operations, marketing, growth, BD and go-to-market. You’ll report directly to bizops leadership and lead cross-functional projects that define how Factory scales. From building financial models to designing scalable processes and playbooks, you’ll be central to shaping our trajectory.

What you will do and achieve

  • Design and implement scalable processes across GTM, customer success, finance and core operations.

  • Create compelling materials for strategic presentations and external partnerships.

  • Build and own financial models and business metrics to inform strategic decisions.

  • Develop customer success playbooks that drive adoption, activation, and measurable value.

  • Lead cross-functional projects across customer success, partnerships, community-building, and more.

  • Build dashboards and reporting systems to drive data-informed decisions across the business.

  • Partner closely with leadership and technical teams to ensure operational excellence as we scale.

Qualifications

  • 3-4 years of experience at a top consulting firm, investment bank, private equity fund, or high-growth startup.

  • Exceptional analytical and problem-solving abilities, with strong data analysis and/or financial modeling skills.

  • Proven track record of thriving in ambiguous environments and driving results under pressure.

  • Outstanding written and verbal communication.

  • Ability to break down complex problems and execute structured solutions.

  • Experience with or excitement for using the latest AI tooling (including Factory!) to increase efficiency across all functions.

  • Experience collaborating closely with technical teams and products.

Nice to have

  • Experience in AI/ML or enterprise software companies.

  • Background in B2B SaaS operations.

  • Technical background or basic coding abilities.

  • Proven record of scaling operations at early-stage startups.

Similar positions

Factory
Strategic Finance
Factory · San Francisco, CA
Factory
People Operations
Factory · San Francisco, CA
Factory
Marketing Operations Lead
Factory · San Francisco, CA
Factory
Partner Manager
Factory · San Francisco, CA
Factory
Solutions Engineer, Enterprise, West
Factory · San Francisco, CA