Lead the payments platform strategy at a growth-stage FinTech company focused on enhancing the rent payment experience.
Posted by employer 5 months ago
First seen on Joblaze 2 months ago
Last verified on the company career page 1 day ago
Skills & Technologies
Requirements
- Experience
- 7+ years
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
The Principal Product Manager for Payments at Flex is responsible for overseeing the company's payments platform, focusing on transaction processing, fraud prevention, and user experience. This role requires a deep understanding of payment systems and the ability to balance user needs with cost and risk management. Ideal candidates will have over seven years of product experience, particularly in fintech or related fields, and a proven track record in leading teams while driving innovation. Flex is a growth-stage FinTech company committed to enhancing the rent payment experience.
Joblaze insights
- Listed about 2 months ago — first seen on Joblaze September 3, 2026. Last confirmed on Flex's careers page November 2, 2026.
- Salary band is above the typical range for Product roles (median ~$184,000).
- Starts above 88% of 25 comparable principal product roles in United States we track (median $204,000 across 20 companies).
Quick facts
- Is the Principal Product Manager, Payments role remote?
- It's hybrid — Flex expects some on-site time in New York, NY; San Francisco, CA.
- What's the salary range?
- Flex lists $248,000–$310,000 for this role.
- How much experience is required?
- At least 7 years of relevant experience for this Principal Product Manager, Payments role.
- Where is the role based?
- Flex is hiring for this position in New York, NY; San Francisco, CA.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Fraud Detection, Payments, Product Management.
- What seniority level is this role?
- Flex targets principal-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Principal Product Manager, Payments role at Flex.
From the original posting
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
About the Role
We're hiring a Principal Product Manager, Payments to lead one of the most critical areas of our infrastructure: how money flows in and out of Flex. You will oversee our end-to-end payments platform - including transaction processing, payment-related fraud and disputes - and ensure it evolves into a strategic growth and margin lever.
This role is ideal for someone who thinks in platforms and systems, understands payment mechanics, and knows how to balance user experience, risk, and cost. You’ll work closely with Platform and Risk leadership to drive innovation and performance across payment rails, dispute automation, and fraud prevention, while enabling seamless user experiences and future expansion.
What you’ll do
- Shape the cross-functional platform product strategy. Map how future products fit together into a coherent architecture, and help ensure they’re built with speed and stability in mind.
- Own Flex’s payments platform strategy and roadmap end-to-end: vaulting, authorization, processing, reconciliation, and refunds across all payment methods (card, wallet, ACH).
- Drive down payment processing costs through better routing, smarter retry logic, and fraud/dispute efficiency - without sacrificing UX or resilience.
- Build and scale fraud detection and dispute infrastructure to reduce losses while minimizing false positives and user friction.
- Expand our payment method coverage, ensuring all channels (cards, bank transfers, wallets) are supported with the right controls, guardrails, and visibility.
- Partner with Risk, Finance, Ops, and Engineering to align on business goals and build resilient, compliant, and scalable payment solutions.
- Lead and grow a high-performing product team, coaching PMs while maintaining a strong bar for ownership and quality.
- Define success metrics and build dashboards, tooling, and processes to measure performance across cost, reliability, speed, and loss rates.
- Champion clear thinking, technical depth, and rigorous prioritization in a fast-moving, high-volume environment.
Key qualifications
- 7+ years of product experience, with at least 3+ years in payments, fraud, or platform product roles at a fintech, bank, or B2B2C fintech products.
- Deep understanding of the payments ecosystem: authorization, retries, tokenization, payment gateways, fraud systems, and card networks.
- Demonstrated ability to balance user experience, cost optimization, fraud risk, and regulatory requirements in product decisions.
- Strong technical acumen and systems thinking - you’ve worked closely with engineers to design reliable, scalable systems.
- Proven success as a player-coach: you’ve managed PMs and enjoy mentoring while rolling up your sleeves when needed.
- Bonus: Experience working with Payment processors, building dispute automation, or expanding payment options in regulated environments.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Life at Flex
Standard company text repeated across Flex's postings is omitted here.