Join Assembled as a Product Manager to build agentic automation for customer support operations in a fast-growing environment.
Posted by employer 6 days ago
First seen on Joblaze 6 days ago
Last verified on the company career page 8 hours ago
What you'll build
- Own the product vision and roadmap for agentic automation
- Define controls and evaluations for autonomous decisions
- Work directly with customers to test the product
- Partner with go-to-market teams on packaging and pricing
- Measure product impact and drive adoption
Must have
- 4+ years of product management experience in enterprise B2B SaaS
- Clear written and verbal communication
- Track record of taking ambiguous, 0-to-1 products from concept to production
- Strong analytical and technical skills
- Experience working directly with customers
Nice to have
- Experience at a growing startup
- Ability to prioritize and deliver as business needs evolve
Practical constraints
- In person five days a week, Monday–Friday
AI in the day-to-day
Assembled gives support leaders tools to manage complexity, including AI agents that resolve customer issues.
Requirements
- Experience
- 4+ years
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
In this role, the Product Manager focuses on developing agentic automation solutions that streamline staffing and scheduling for customer support teams. Key skills include product management in B2B SaaS, strong analytical abilities, and experience in guiding products from concept to market. This position is ideal for someone with over four years of relevant experience, particularly in a startup environment, who can navigate complex workflows and customer needs. Assembled emphasizes a collaborative approach, working closely with engineering, design, and go-to-market teams to ensure successful product adoption.
Joblaze insights
- Listed 6 days ago — first seen on Joblaze October 27, 2026. Last confirmed on Assembled's careers page November 2, 2026.
- Salary band is in line with the typical range for Product roles (median ~$184,000).
- Starts above 89% of 19 comparable mid product roles in United States that list AI/ML we track (median $156,000 across 16 companies). See AI/ML salary trends
- AI/ML appears in 32.9% of 155 comparable mid product roles in United States; B2B SaaS appears in 1.3% of 155 comparable mid product roles in United States.
Quick facts
- Is the Product Manager, Agentic Workforce Operations role remote?
- No — this is an on-site role in San Francisco, CA.
- What's the salary range?
- Assembled lists $190,000–$240,000 for this role.
- How much experience is required?
- At least 4 years of relevant experience for this Product Manager, Agentic Workforce Operations role.
- Where is the role based?
- Assembled is hiring for this position in San Francisco, CA.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI/ML, B2B SaaS.
- What seniority level is this role?
- Assembled targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Product Manager, Agentic Workforce Operations role at Assembled.
From the original posting
The Role
Assembled helps customer support teams plan staffing, manage schedules, and respond as customer demand changes. We’re looking for a Product Manager to build agentic automation that handles the decisions behind those operations—from responding to unexpected staffing gaps to approving time off and shift swaps. You’ll make analysts’ jobs easier while giving support team members more autonomy and control over their schedules.
You’ll take a new revenue-generating product from 0 to 1, building toward fully autonomous operations within customer-defined goals and guardrails. Working with Engineering, Design, and go-to-market teams, you’ll own the product from strategy through launch and adoption, including packaging and pricing tied to the work it automates and the value it delivers. You’ll build on a mature platform with live customers and real scale.
This role is based in our San Francisco office, in person five days a week, Monday–Friday.
What you’ll achieve
Own the product vision and roadmap for agentic automation, connecting customer needs to measurable business outcomes.
Define the controls, visibility, and evaluations that let customers trust autonomous decisions and involve a person when needed.
Work directly with customers to test the product in live operations, measure its impact, and drive adoption.
Partner with go-to-market teams on packaging, pricing, and launch, and define the metrics that connect automated work to customer value and revenue.
About you
4+ years of product management experience in enterprise B2B SaaS.
Clear written and verbal communication, with the ability to align engineering, design, commercial teams, and senior customer stakeholders.
A track record of taking ambiguous, 0-to-1 products from concept to production and adoption.
Strong analytical and technical skills, with the ability to use data and customer insights to make product tradeoffs.
Sound judgment about AI behavior, reliability, and when people should stay in control.
Experience working directly with customers to understand complex workflows and turn those insights into product decisions.
Experience at a growing startup, with the ability to prioritize and deliver as business needs evolve.
Our U.S. benefits
Generous medical, dental, and vision benefits
Paid parental leave
Onsite work model with catered lunches everyday (M–F), snacks, and beverages in our SF & NY offices
401(k) plan enrollment
The estimated base salary range for this role is $190,000 - $240,000 per year. The base pay offered may vary depending on location, job-related knowledge, skills, and experience. Stock options are provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
Standard company text repeated across Assembled's postings is omitted here.
Similar positions
Explore more