Professional Services Consultant (Spanish-Speaking)
Lead implementation projects and training sessions for new customers in a remote role at Abnormal Security.
Posted by employer 2 days ago
First seen on Joblaze 2 days ago
Last verified on the company career page 16 hours ago
Skills & Technologies
What you'll build
- Manage multiple customer implementation projects
- Lead deployment kickoff
- Conduct discovery to understand customer goals
- Guide customers through configuration and integrations
- Create and manage project plans and documentation
Must have
- 3-5+ years of experience in a customer-facing role delivering enterprise-grade SaaS solutions
- Bilingual Requirement: full professional fluency in English and Spanish
- Experience managing deployments involving enterprise email systems
- Proven ability to drive projects end-to-end
- Familiarity with enterprise mail flow and email security
Nice to have
- Basic scripting or coding knowledge (e.g., Python or Java)
AI in the day-to-day
Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews.
Requirements
- Experience
- 3–5 years
Not disclosed in this posting: visa sponsorship.
Joblaze summary
The Professional Services Consultant at Abnormal Security is responsible for managing the implementation of their platform for new customers, ensuring that projects meet defined scope, schedule, and quality standards. This role requires expertise in enterprise-grade SaaS deployments, particularly in cybersecurity, along with strong bilingual communication skills in English and Spanish. Ideal candidates will have a background in managing technical projects and engaging with IT and InfoSec stakeholders. The position emphasizes collaboration with various internal teams to enhance implementation processes.
Joblaze insights
- Listed 2 days ago on Joblaze — tracked directly from Abnormal Security's career page.
- Abnormal Security has 77 other open roles including Sr. Customer Success Manager, Fed/SLED, Enterprise Account Executive - Chicago, Senior Professional Service Consultant.
- 6527 active Python roles on Joblaze right now.
- 1596 active Java roles on Joblaze right now.
- 1495 active SaaS roles on Joblaze right now.
- Salary band is below the typical range for comparable tech roles (median ~$127,000).
- Pays more than 12% of the 3228 salaried Python roles we track (median $160,000). See Python salary trends
Quick facts
- Is the Professional Services Consultant (Spanish-Speaking) role remote?
- Yes — Abnormal Security lists this as a fully remote position.
- What's the salary range?
- Abnormal Security lists $104,000–$149,600 for this role.
- How much experience is required?
- 3–5 years of relevant experience for this Professional Services Consultant (Spanish-Speaking) role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Cybersecurity, Java, Python, SaaS.
- What seniority level is this role?
- Abnormal Security targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Professional Services Consultant (Spanish-Speaking) role at Abnormal Security.
From the original posting
About the Role
We are looking for a Professional Services Consultant to lead implementation projects and initial training sessions for new customers. You will partner closely with Sales, Product, Support, and Customer Success to ensure seamless delivery and onboarding. This role is key to setting customers up for long-term success through thoughtful planning, technical expertise, and project excellence.
You will own the transition from proof of value (POV) to deployment, ensuring knowledge transfer of success criteria, technical environments, and timelines. You’ll consult on best practices, identify risks early, and guide customers through a smooth, scalable implementation of the Abnormal Security platform.
This role is ideal for someone with a background in enterprise-grade SaaS deployments, especially in cybersecurity, who enjoys solving technical challenges and driving outcomes in fast-paced environments.
Who you are
- Manage multiple customer implementation projects, ensuring scope, schedule, and quality are met.
- Lead deployment kickoff by gathering knowledge from POV teams, including technical stack, success criteria, and timelines.
- Conduct discovery to understand customer goals and align project plans accordingly.
- Guide customers through configuration, integrations, and technical enablement.
- Serve as the primary technical point of contact during deployment, managing status updates, risks, and escalations.
- Build and maintain strong relationships with stakeholders, including executive-level customers.
- Create and manage project plans, timelines, and documentation.
- Collaborate with internal teams to refine implementation processes and contribute to delivery best practices.
What you will do
- Manage multiple customer implementation projects, ensuring scope, schedule, and quality are met.
- Lead deployment kickoff by gathering knowledge from POV teams, including technical stack, success criteria, and timelines.
- Conduct discovery to understand customer goals and align project plans accordingly.
- Guide customers through configuration, integrations, and technical enablement.
- Serve as the primary technical point of contact during deployment, managing status updates, risks, and escalations.
- Build and maintain strong relationships with stakeholders, including executive-level customers.
- Create and manage project plans, timelines, and documentation.
- Collaborate with internal teams to refine implementation processes and contribute to delivery best practices.
Must Haves
- 3-5+ years of experience in a customer-facing role delivering enterprise-grade SaaS solutions, ideally in cybersecurity.
- Bilingual Requirement: This role requires full professional fluency in both English and Spanish, as you’ll regularly work with customers in both languages.
- Experience managing deployments involving enterprise email systems, integrations, and migrations.
- Proven ability to drive projects end-to-end: discovery, planning, execution, issue resolution, and delivery sign-off.
- Familiarity with enterprise mail flow, email security, and related technologies.
- Experience leading technical conversations with IT and InfoSec stakeholders.
- Proficiency in commercial email routing, filtering, or SEG tools.
- Exposure to log analysis using SIEM or similar tools.
- Basic scripting or coding knowledge (e.g., Python or Java) is a plus.
#LI-EM3
Actual compensation will be determined based on several non-discriminatory factors including skills, experience, qualifications, and geographic location.
In addition to base salary, this role may be eligible for bonus or incentive compensation, equity, and a comprehensive benefits package.
A note on AI in our process:
Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and areas for the interviewer to explore.They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre-employment checks which must be successfully completed to progress to a final offer. All processes and pre-employment checks are in line with prevailing legislation and Abnormal AI's policies relevant to our security and privacy standards.
Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.