Is the Sales Development Representative role remote?

No — this is an on-site role in Tempe, US.

How much experience is required?

At least 1 year of relevant experience for this Sales Development Representative role.

Where is the role based?

Dialpad is hiring for this position in Tempe, US.

What's the tech stack?

Joblaze extracted these technologies from the posting: SaaS, Sales.

What seniority level is this role?

Dialpad targets junior candidates for this position.

Is this full-time or contract?

Full-time for this Sales Development Representative role at Dialpad.

Sales Development Representative at Dialpad

Joblaze summary

In the role of Sales Development Representative at Dialpad, the individual will focus on building prospect lists and managing the sales pipeline while collaborating with Account Executives on targeted strategies. Key skills include proficiency in sales tools like Salesforce and a strong understanding of sales methodologies, with a preference for candidates who have experience in SaaS sales. This position is ideal for motivated individuals with a background in customer-facing roles who are eager to grow within a dynamic team that leverages AI to enhance business communications.

Joblaze insights

Listed 9 days ago on Joblaze — tracked directly from Dialpad's career page.
Dialpad has 93 other open roles including Sr. Partner Marketing Manager, Technical Support Engineer, Platinum, Sr. Software Engineer, Applied AI Systems.
1495 active SaaS roles on Joblaze right now.
762 active Sales roles on Joblaze right now.
Typical SaaS salary we track runs $115,000–$207,925 (median $151,500, across 636 roles). See SaaS salary trends

Quick facts

Is the Sales Development Representative role remote?: No — this is an on-site role in Tempe, US.
How much experience is required?: At least 1 year of relevant experience for this Sales Development Representative role.
Where is the role based?: Dialpad is hiring for this position in Tempe, US.
What's the tech stack?: Joblaze extracted these technologies from the posting: SaaS, Sales.
What seniority level is this role?: Dialpad targets junior candidates for this position.
Is this full-time or contract?: Full-time for this Sales Development Representative role at Dialpad.

From the original posting

About Dialpad
Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.

Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.

Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role

As a Sales Development Representative, you’ll own building prospect lists, pipeline management and maintaining in-depth knowledge of Dialpad products. You’ll collaborate with your Account Executives to develop prospecting strategies and vertical campaigns unique to your territory. You’ll also support the creation of net new prospecting lists for target accounts and key decision makers. You’ll connect with prospects using all communication channels (phone, email and social media). In addition, you’ll bring your confidence, commitment and love of winning to hone your craft and launch yourself into a successful sales career!

This position reports to our Director, Sales Development and is based in our Temep, AZ Office.

What you’ll do

Prospect ideal target personas by making 50+ outbound calls per day, with additional touchpoints via email.
Consistently meet or exceed quota of sales qualified opportunities for Dialpad’s Account Executive team.
Embrace a growth mindset by prioritizing sales enablement activities.
Enthusiasm to learn and implement various sales methodologies such as SPICED and BANT.
Learn to navigate through sales tools such as Salesforce, ZoomInfo, Outreach, Sales Navigator and Dialpad.
Partner closely with your manager, peers and Account Executives to improve messages, processes and daily activities.

Skills you’ll bring

1+ year of experience in a Sales Development or similar customer-facing role.
Efficient, organized and detail-oriented.
Highly motivated and committed to achieving success, both individually and within a team.
Excellent verbal and written communication skills and confidence.
Demonstrated sense of curiosity, motivation and resourcefulness.
Experience in SaaS sales preferred.

Why Join Dialpad

Work at the center of the AI transformation in business communications
Build and ship agentic AI products that are redefining how companies operate
Join a team where AI amplifies every employee’s impact
Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

Sales Development Representative

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