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Senior Customer Success Manager

Manage long-term customer relationships as a trusted advisor to strategic customers in a SaaS company focused on the restaurant industry.

Location
Austin, TX/Akron, Ohio/Irvine, CA
Compensation
Not disclosed
Level
senior
Type
full time

Posted by employer 11 months ago

First seen on Joblaze 1 week ago

Last verified on the company career page 1 day ago

Apply at Restaurant365 → Save job Scanned from restaurant365.com

Not disclosed in this posting: compensation, years of experience, work arrangement, visa sponsorship.

Joblaze summary

In the role of Senior Customer Success Manager at Restaurant365, the individual is responsible for nurturing long-term relationships with key clients, acting as a trusted advisor to enhance product adoption and maximize return on investment. This position requires strong skills in customer engagement and collaboration, particularly with executive stakeholders and cross-functional teams in sales, onboarding, and product development. Ideal candidates will have a background in customer success or account management, with a focus on strategic partnerships. Restaurant365's commitment to continuous improvement and a supportive culture makes it an appealing environment for professionals looking to

Joblaze insights

Quick facts

What seniority level is this role?
Restaurant365 targets senior candidates for this position.
Is this full-time or contract?
Full-time for this Senior Customer Success Manager role at Restaurant365.

From the original posting

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! As a Senior Customer Success Manager, you will manage the long-term customer relationship by becoming a trusted advisor to some of our most strategic customers. You will work with executive stakeholders and champions to provide a high level of service and ensure the most ROI for customers by ensuring the execute thoughtful product adoption across their organization. You will work cross functionally by partnering with the sales, onboarding, and product teams.

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