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Senior GTM Operations Manager

Drive cross-functional quote-to-cash transformation and improve operational processes at Strava.

Location
Strava London
Compensation
Not disclosed
Level
senior
Type
full time · Hybrid

Posted by employer 1 week ago

First seen on Joblaze 1 week ago

Last verified on the company career page 5 days ago

Apply at Strava → Save job Scanned from strava.com

What you'll build

  • Own and improve quote-to-cash
  • Lead cross-functional quote-to-cash transformation
  • Integrate new products and capabilities
  • Improve business systems and handoffs
  • Build operational visibility

Must have

  • Minimum 5+ years of relevant experience
  • Experience leading complex cross-functional programmes
  • Proactive mindset with ability to navigate ambiguity
  • Ability to map complex processes
  • Strong communication and stakeholder management skills

Nice to have

  • Experience in adtech, media, advertising platforms
  • Familiarity with CRM platforms like Salesforce or HubSpot

Practical constraints

  • More than half of your time on-site in London office — three days per week

Requirements

Experience
5+ years

Not disclosed in this posting: compensation, visa sponsorship.

Joblaze summary

The Senior GTM Operations Manager at Strava is responsible for optimizing the quote-to-cash process, ensuring seamless collaboration across various teams to enhance operational efficiency. This role requires expertise in revenue productivity and a strong ability to navigate complex, cross-functional challenges, utilizing tools like HubSpot and Ironclad. Ideal candidates have significant experience in program management and thrive in dynamic environments where they can drive change and build processes from the ground up. Strava's focus on community and active lifestyles informs its collaborative culture, making this position pivotal in supporting the company's growth.

Joblaze insights

  • Listed 7 days ago — first seen on Joblaze November 4, 2026. Last confirmed on Strava's careers page November 6, 2026.
  • This exact title is also open at 1 other location at Strava: Strava London.

Quick facts

Is the Senior GTM Operations Manager role remote?
It's hybrid — Strava expects some on-site time in Strava London.
How much experience is required?
At least 5 years of relevant experience for this Senior GTM Operations Manager role.
Where is the role based?
Strava is hiring for this position in Strava London.
What seniority level is this role?
Strava targets senior candidates for this position.
Is this full-time or contract?
Full-time for this Senior GTM Operations Manager role at Strava.

From the original posting

About the Role

The Strava for Business team partners with the world's leading brands and agencies to inspire active communities and connect with athletes in meaningful ways. Our sponsorship solutions offer an innovative alternative to traditional advertising — rooted in motivation, community, and real-world impact.

We're growing fast and quote-to-cash rigor is the foundation of that growth. Today, the individual stages of our commercial process have clear owners across Sales, Creative Solutions, Partner Marketing Science, Legal, Product and Finance. The gap is in how those stages work together end to end.

This role sits within GTM Strategy & Operations, reporting into the Global Lead of the function.

This is a high-impact, high-autonomy role. You'll work at the intersection of all teams that are involved in our quote-to-cash process. This is a role for someone who excels in taking complex go-to-market problems, redesign the underlying process and drive change across teams, systems and ways of working.

We follow a flexible hybrid model that translates to more than half of your time on-site in our London, UK office — three days per week.

What You'll Do

• Own and improve quote-to-cash. Map the end-to-end commercial journey, identify bottlenecks and redesign processes so deals move cleanly from opportunity through delivery and revenue recognition.

• Lead cross-functional quote-to-cash transformation. Work across Sales, Partner Marketing Science, Creative solutions, Legal, Finance, IT and Product to solve problems that sit between functions and drive improvements through to completion.

• Integrate new products and capabilities. Make sure new propositions can be quoted, contracted, delivered, reported, invoiced and recognised cleanly before they scale.

• Improve business systems and handoffs. Design better workflows across the commercial stack, including HubSpot, Ironclad, delivery tooling, billing and revenue systems. Ensure data, ownership and approvals move cleanly between them.

• Build operational visibility. Establish the KPIs, reporting and escalation mechanisms needed to understand where the commercial engine is working - and where it is not.

• Own the transformation roadmap. Help make the operating model real by ensuring global design is informed by regional and XFN teams needs and can be deployed effectively.

What You’ll Bring to the Team

• Minimum 5+ years of relevant experience in quote-to-cash, revenue productivity, commercial learning, go-to-market enablement, strategy and operations, product operations, program management or a closely related field.

• Experience leading complex cross-functional programmes with multiple teams, systems and senior stakeholders.

• A proactive mindset with the ability to navigate ambiguity, drive and execute initiatives, and deliver results in a fast-paced, dynamic environment.

• Comfort operating in a builder environment — you're not inheriting a playbook; you're helping create it. You thrive with autonomy, move quickly through ambiguity, and are energised by building from zero.

• Ability to map complex processes, identify root causes and design simpler, scalable operating models.

• Strong communication, stakeholder management, and storytelling skills, with comfort presenting recommendations and direction to stakeholders.

• Demonstrated ability to manage multiple projects, prioritize effectively, and meet deadlines.

• A detail-oriented, methodical, and process-driven mentality that is focused on both accuracy and efficiency.

• Demonstrated ability to operate at the intersection of Sales, Product, Legal, Finance, and regional teams, with strong influence in a matrixed environment.

Ideally, You'll Also Bring

• Experience in adtech, media, advertising platforms or digital partnerships, with an understanding of the operational complexity behind deal delivery, measurement, creative operations, contracting and revenue recognition.

• Familiarity with CRM platforms (e.g., Salesforce, HubSpot), Asana, Ironclad.

What Success Looks Like

• The end-to-end commercial process is documented and ownership is clear.

• The biggest quote-to-cash bottlenecks have been identified and materially removed.

• Critical handoffs between teams and systems are more reliable and measurable.

• New products can enter the commercial process without bespoke workarounds.

• Leadership has a clear view of operational health and where intervention is needed.

• GTM operations are built ahead of the business's growth rather than catching up with it.

For information on benefits, please click here.

Why Join Us?

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