Design intuitive AI builder tools that empower users to create and deploy AI agents at Cresta.
Posted by employer 6 months ago
First seen on Joblaze 1 day ago
Last verified on the company career page 1 day ago
Skills & Technologies
What you'll build
Must have
Nice to have
AI in the day-to-day
AI Builders allow users to design, configure, test, and deploy AI agents and workflows.
Requirements
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
In the role of Senior Product Designer for AI Builders at Cresta, the individual will focus on creating intuitive tools that enable users to design and deploy AI agents and workflows. Key skills include experience with AI-driven applications and a strong grasp of user experience design, particularly in complex B2B environments. This position is ideal for someone with over five years of relevant experience who thrives in collaborative settings and possesses a keen understanding of both technical and non-technical user needs. Cresta's emphasis on AI innovation and its strong leadership background in the field further enhance the significance of this role.
Joblaze insights
Quick facts
From the original posting
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
At Cresta, AI Builders are how we put the power of AI directly into our customers’ hands. Through these builders, our users can design, configure, test, and deploy AI agents that automate tasks, or AI workflows that augment human agents and make them feel superhuman.
As a Product Designer on AI Builders, you’ll design the tools that make this possible. That means owning the end-to-end experience of how customers build, evaluate, and ship AI — navigating the nuanced interplay between agentic and deterministic workflows, and finding the right balance between the two. You’ll sit at the intersection of LLM capabilities, CX operations, and workflow design, translating powerful AI primitives into builder experiences that real contact center teams (from developers to business operators) can adopt and scale with confidence.
Perks & Benefits:
Salary Range: $150,000–$205,000 + Offers Equity
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have bee
Our use of AI in recruiting: We may use AI tools in our recruiting process, which require human review and oversight. If you have questions about our use of AI or wish to opt out, please contact recruiting@cresta.ai (if you are opting out, please use the subject ‘Opt-Out’ in your email).
Recording & AI transcription: We do not authorize candidates to record or use AI transcription of any interview by phone, notetaker app, AI glasses, or other device. Candidates may request an exception or accommodation for review during the interview process as needed.
Recruiting impersonation scams: We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.
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