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Senior Product Designer, AI Builders

Design intuitive AI builder tools that empower users to create and deploy AI agents at Cresta.

Location
United States
Compensation
$150k–$205k/yr
Level
senior
Type
full time · Remote

Posted by employer 6 months ago

First seen on Joblaze 1 day ago

Last verified on the company career page 1 day ago

Apply at Cresta → Save job Scanned from cresta.com

What you'll build

  • Design builder experiences for AI and business logic
  • Collaborate with engineers and designers on builder concepts
  • Define problem spaces and north-star experiences with PMs
  • Conduct user research to understand workflows
  • Advocate for quality and craft in design

Must have

  • Education in Design, HCI, Interaction, or 5+ years equivalent industry experience
  • Experience in designing AI-driven workflows or complex B2B applications
  • Strong product thinking and UX disciplines

Nice to have

  • Experience with Claude Code, Cursor, MCP, or similar tools
  • Portfolio showcasing simple and elegant design solutions
  • Curious and adaptable mindset

AI in the day-to-day

AI Builders allow users to design, configure, test, and deploy AI agents and workflows.

Requirements

Experience
5+ years
Education
Bachelor's degree

Not disclosed in this posting: visa sponsorship.

Benefits

401k Match Flexible PTO Remote Work Health Insurance Parental Leave

Joblaze summary

In the role of Senior Product Designer for AI Builders at Cresta, the individual will focus on creating intuitive tools that enable users to design and deploy AI agents and workflows. Key skills include experience with AI-driven applications and a strong grasp of user experience design, particularly in complex B2B environments. This position is ideal for someone with over five years of relevant experience who thrives in collaborative settings and possesses a keen understanding of both technical and non-technical user needs. Cresta's emphasis on AI innovation and its strong leadership background in the field further enhance the significance of this role.

Joblaze insights

  • Listed yesterday — first seen on Joblaze October 1, 2026. Last confirmed on Cresta's careers page October 1, 2026.
  • Salary band is below the typical range for Design roles (median ~$169,000).
  • Starts above 13% of 23 comparable senior design roles in United States that list AI/ML we track (median $180,000 across 17 companies). See AI/ML salary trends
  • AI/ML appears in 21.4% of 168 comparable senior design roles in United States; B2B appears in 1.2% of 168 comparable senior design roles in United States.

Quick facts

Is the Senior Product Designer, AI Builders role remote?
Yes — Cresta lists this as a fully remote position.
What's the salary range?
Cresta lists $150,000–$205,000 for this role.
How much experience is required?
At least 5 years of relevant experience for this Senior Product Designer, AI Builders role.
What's the tech stack?
Joblaze extracted these technologies from the posting: AI/ML, B2B, enterprise applications, low-code, no-code.
What seniority level is this role?
Cresta targets senior candidates for this position.
Is this full-time or contract?
Full-time for this Senior Product Designer, AI Builders role at Cresta.

From the original posting

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.

About the role:

At Cresta, AI Builders are how we put the power of AI directly into our customers’ hands. Through these builders, our users can design, configure, test, and deploy AI agents that automate tasks, or AI workflows that augment human agents and make them feel superhuman.

As a Product Designer on AI Builders, you’ll design the tools that make this possible. That means owning the end-to-end experience of how customers build, evaluate, and ship AI — navigating the nuanced interplay between agentic and deterministic workflows, and finding the right balance between the two. You’ll sit at the intersection of LLM capabilities, CX operations, and workflow design, translating powerful AI primitives into builder experiences that real contact center teams (from developers to business operators) can adopt and scale with confidence.

Responsibilities:

  • You’ll turn the complexity of AI and business logic into builder experiences that feel intuitive and self-serve, for both technical users (developers) and non-technical ones (business operators)
  • You’ll pair vibe coding/design with your engineer and designer partners to spin off builder concepts and iterate them into polished, production-ready experiences
  • You’ll partner with PMs and tech leads to define problem spaces, north‑star experiences, and iterative milestones
  • You’ll run discovery and evaluative research with our users – interviews, workflow walkthroughs, usability tests, and competitive analysis, to understand how they work today and where AI can meaningfully help.
  • You’ll collaborate closely with PMs, MLEs, FDE/FDPMs, Customer Success, and Marketing teams across the organization.
  • You’ll advocate for craft – raise the quality bar and help the team develop a shared eye for what great looks like
  • You’ll have good judgment of when to ship: perfect is the enemy of good

Qualifications We Value:

  • Education in Design, HCI, Interaction, or 5+ years equivalent industry experience
  • Experience in designing AI-driven workflows, no-code/low-code/agentic builders, or complex B2B enterprise applications
  • AI-native working style: comfortable using Claude Code, Cursor, MCP, or similar tools to move faster, prototype deeper, and push beyond what traditional design tooling (Figma) allows
  • Portfolio showcasing simple and elegant design solutions to complex problems, with a focus on end‑to‑end flows rather than isolated screens
  • Strong product thinking + a blend of UX disciplines (interaction design, prototyping, visual design, and user research)
  • Curious, adaptable, and a quick learner who thrives in a collaborative, team-oriented environment.

Perks & Benefits:

  • Comprehensive medical, dental, and vision coverage with plans to fit you and your family
  • Flexible PTO to take the time you need, when you need it
  • Paid parental leave for all new parents welcoming a new child
  • Retirement savings plan to help you plan for the future
  • Remote work setup budget to help you create a productive home office
  • Monthly wellness and communication stipend to keep you connected and balanced
  • In-office meal program and commuter benefits provided for onsite employees

Salary Range: $150,000–$205,000 + Offers Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have bee

Our use of AI in recruiting: We may use AI tools in our recruiting process, which require human review and oversight. If you have questions about our use of AI or wish to opt out, please contact recruiting@cresta.ai (if you are opting out, please use the subject ‘Opt-Out’ in your email).

Recording & AI transcription: We do not authorize candidates to record or use AI transcription of any interview by phone, notetaker app, AI glasses, or other device. Candidates may request an exception or accommodation for review during the interview process as needed.

Recruiting impersonation scams: We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.

Standard company text repeated across Cresta's postings is omitted here.

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