Senior Recruiting Coordinator

We’re looking for a Senior Recruiting Coordinator to deliver an exceptional candidate and interviewer experience and help lead the day-to-day work of our global coordination team. You’ll own complex interview scheduling, bring deep Ashby expertise, use metrics to improve performance, and mentor fellow coordinators. You’ll also manage the day-to-day work of the AI agents we’re building to support recruiting coordination.

Partnering closely with Talent Operations, you’ll improve how our people, systems, and AI agents work together. This is a hands-on role for someone who communicates proactively, brings solutions, and moves with urgency, with opportunities to grow into people management over time.

The impact you will have:

• Own complex interview scheduling across teams and time zones, delivering a responsive, well-organized experience for candidates and interviewers.

• Serve as the team’s Ashby expert, resolving scheduling issues, coaching coordinators, and partnering with Talent Operations to improve workflows.

• Own day-to-day coordination operations and support Talent Operations projects, keeping Ashby records, interview plans, and scheduling data accurate and up to date.

• Drive coordination performance through accurate reporting on interview volume, time to schedule, SLA adherence, reschedules, and candidate and interviewer feedback.

• Develop fellow coordinators through onboarding, training, and practical coaching, helping the team manage priorities, workloads, and coverage.

• Manage AI agents that support recruiting coordination, reviewing their work, resolving exceptions, and improving their accuracy and reliability with Talent Operations.

• Partner closely with recruiters and the Talent team, aligning on priorities, communicating risks early, and bringing clear recommendations that keep interviews moving.
  

What we’re looking for:

• 4+ years of recruiting coordination experience, with demonstrated success managing complex, high-volume scheduling in a fast-moving environment.

• Advanced Ashby expertise is required, including interview plans, interviewer pools, scheduling links, calendar integrations, and independent troubleshooting.

• Experience supporting Talent Operations or coordination operations, including ATS data quality, workflow maintenance, and process documentation.

• Strong command of Ashby reporting and coordination metrics, with a track record of translating data into better scheduling outcomes.

• Experience mentoring coordinators, leading training, and helping teammates use Ashby confidently and effectively.

• Clear, proactive communication and the ability to build trusted partnerships with candidates, interviewers, recruiters, and Talent Operations.

• Sound judgment and a strong sense of urgency: you investigate problems, recommend solutions, and follow through without repeated direction.

• Applied AI fluency, including writing instructions, evaluating outputs, and identifying when human judgment is needed. Experience managing AI agents is a strong plus.

About the Team:

• Our talent team is fully remote, embracing async communication and collaboration through Slack channels, thorough documentation, and proactive updates to keep work moving forward smoothly across time zones.

• We hold weekly RC team syncs to review priorities and solve coordination challenges. Coordinators also participate in hiring syncs for the roles they support, staying close to candidate progress, hiring decisions, and upcoming needs.

• Driven by a dedication to our craft, we continuously refine our best practices and data quality to deliver an exceptional experience for both internal stakeholders and candidates, supported by precise, reliable reporting.

Team Operating Rhythms:

• Based in the Pacific Time Zone, working 8:30 a.m.–5:30 p.m. PT.

• As a globally distributed team, we operate across various time zones, yet most of us overlap for collaboration and meetings between 7 a.m.–12 p.m. PT.

• An active scheduling workload alongside coordination operations, Ashby data maintenance, mentoring, reporting, and AI agent oversight.

• Advance coverage planning for holidays and absences, with clear owners and next steps.

Learn about TRM Speed in this position:

• When an interviewer cancels, you promptly identify alternatives, recommend a solution, and confirm the revised plan with the candidate and interview team.

• When scheduling misses turnaround targets, you use Ashby data to diagnose the issue, recommend a change, and track whether performance improves.

• When an AI agent sends incomplete instructions, you correct the affected communications and partner with Talent Operations to test a fix.

• Recruiter Intro: Qualifications, motivations, and alignment with the role.

• Accelerate repeatable workflows

• Structure and solve problems

• Improve output quality

• Increase speed and leverage

At TRM, you should expect:

• Priorities and targets to change quickly

• Operating with a high degree of ambiguity

• Close collaboration across teams and functions

• Frequent, high-touch communication

• Creative problem-solving and out-of-the-box thinking

• Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.