Joblaze summary

In the role of Senior SMB Customer Account Executive at Okta, the individual focuses on nurturing and expanding relationships with existing small to medium-sized business clients. Key skills include B2B sales experience, particularly in upselling and cross-selling identity and access management solutions, along with familiarity with sales frameworks like MEDDPICC. This position is suited for someone with a proven track record in sales and strong communication abilities, ideally with experience in SaaS or IT security. The team emphasizes collaboration across various functions to ensure customer success.

Joblaze insights

Listed today — first seen on Joblaze November 14, 2026. Last confirmed on Okta's careers page November 14, 2026.
Salary band is in line with the typical range for Sales/Marketing roles (median ~$140,040).
Starts above 33% of 1055 comparable senior sales/marketing roles in United States we track (median $150,000 across 193 companies).

Quick facts

Is the Senior SMB Customer Account Executive (West) role remote?: It's hybrid — Okta expects some on-site time in Bellevue, Washington, United States.
What's the salary range?: Okta lists $136,000–$204,000 for this role.
How much experience is required?: At least 1 year of relevant experience for this Senior SMB Customer Account Executive (West) role.
Where is the role based?: Okta is hiring for this position in Bellevue, Washington, United States.
What seniority level is this role?: Okta targets senior candidates for this position.
Is this full-time or contract?: Full-time for this Senior SMB Customer Account Executive (West) role at Okta.

From the original posting

Secure Every Identity, from AI to Human

The SMB Sales Team
Okta’s Small Business Sales Team manages the sales process for our smaller business customers. The team organizes and conducts sales presentations, site visits and product demonstrations to prospects. They represent Okta in a consistent, effective and professional manner to best develop and win new clients and current customers.

The Senior SMB Customer Account Executive Opportunity

As a Customer Account Executive focused on growing Okta’s current customer base, you will be responsible for nurturing and expanding relationships with our existing customers (<300 employees). Your goal is to identify upsell and cross-sell opportunities, manage account health, and understand your customer’s evolving needs, ensuring our clients receive maximum value from our identity and access management solutions, and that Okta can grow and retain its customer base.

What you’ll be doing:

Develop and maintain strong relationships with existing customers to understand their evolving needs and business challenges

Develop and execute against an assigned quota and territory plan for current customer base by closing upsell, cross-sell, and connected renewal opportunities

Collaborate with product and technical teams to customize solutions that meet customer requirements

Demonstrate the value of additional software features or services to customers through presentations

Facilitate customer onboarding to new products sold and process sales orders

Monitor customer satisfaction and address any concerns or issues promptly

Reporting on sales achievement and forecasts

Collaborate with New business team to ensure success of customers

What you’ll bring to the role:

1+ years experience B2B closing sales experience OR 18+ months experience in a Sales Development role, prospecting and qualifying new leads

A proven track record of success selling to small to medium-sized businesses

Strong verbal and written communications skills

Building relationships with existing customers to push for add-on or incremental business

Developing account strategies with existing customers

Experience using a sales framework such as MEDDICC, Challenger or Sandler (we use MEDDPICC)

An understanding of selling in partnership with the channel ecosystem.

Demonstrated experience in collaborating effectively within the GTM ecosystem, including but not limited to: AEs, xDRs, SEs, RMs, CSMs, Partners

Located near an Okta office hub or in region

Travel to customers, events, and team offsites

Preferred experience in any of the following:

Prior experience managing a territory based quota

Demonstrated sales experience with SaaS/Cloud products/services

Involvement with IT/Security sales

Confident presentation skills with the ability to run demos to C-level executives (decision makers)

BS/BA degree

#LI- Hybrid

SRCSMBWEST1

The annual base salary range for this position for candidates located in the San Francisco Bay area is between:

$136,000—$204,000 USD

Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:

$136,000—$204,000 USD

The Okta Experience

Standard company text repeated across Okta's postings is omitted here.

Senior SMB Customer Account Executive (West)

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