Joblaze summary

In the role of Senior Solutions Engineer at Grafana Labs, the individual will engage directly with customers to understand their needs and demonstrate how Grafana's technology can address those requirements. This position requires a strong technical background, particularly in open-source technologies and metrics monitoring, along with excellent communication skills to effectively collaborate with both customers and internal teams. Ideal candidates will have over five years of pre-sales experience and a knack for solving complex technical challenges. Grafana Labs fosters a remote-first culture, emphasizing collaboration and innovation.

Joblaze insights

Listed about a month ago — first seen on Joblaze September 17, 2026. Last confirmed on Grafana Labs's careers page October 29, 2026.
Starts above 3% of 1330 comparable senior sales/marketing roles we track (median $150,000 across 216 companies).
Open Source appears in 1.2% of 81 comparable senior sales/marketing roles in India.

Quick facts

Is the Senior Solutions Engineer | Preference for Mumbai, India role remote?: Yes — Grafana Labs lists this as a fully remote position.
What's the salary range?: Grafana Labs lists INR 7,400,000–INR 9,800,000 for this role.
How much experience is required?: At least 5 years of relevant experience for this Senior Solutions Engineer | Preference for Mumbai, India role.
What's the tech stack?: Joblaze extracted these technologies from the posting: Open Source, metrics, monitoring.
What seniority level is this role?: Grafana Labs targets senior candidates for this position.
Is this full-time or contract?: Full-time for this Senior Solutions Engineer | Preference for Mumbai, India role at Grafana Labs.

From the original posting

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

Make a difference.

The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams.

A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team.

Your Impact:

Partner with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
Deliver product and technical presentations to potential and existing customers
Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
Drive product conversations based on need and problems with customers
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

What would make you a good fit for this role?

5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically
Ideally based in Mumbai, India.

In India, the OTE compensation range for this role is INR 7.4m - 9.8m OTE. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

#LI-Remote

Standard company text repeated across Grafana Labs's postings is omitted here.

Senior Solutions Engineer | Preference for Mumbai, India

Make a difference.

Your Impact:

What would make you a good fit for this role?

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