Design and operate systems for a better workplace at Culture Amp, focusing on identity management and automation.
Posted by employer 1 day ago
First seen on Joblaze 13 hours ago
Last verified on the company career page 13 hours ago
Not disclosed in this posting: compensation, visa sponsorship.
Joblaze summary
In this hands-on role, the Senior Systems Engineer at Culture Amp is responsible for designing, automating, and managing systems that support a flexible work environment. Key skills include expertise in Okta for identity management, Jamf Pro for endpoint engineering, and proficiency in automation tools like Python and Terraform. This position is ideal for someone with several years of experience in a SaaS or tech-focused company, who is comfortable navigating complex infrastructure challenges and mentoring others. The role emphasizes collaboration and continuous improvement within a supportive team environment.
Quick facts
- Is the Senior Systems Engineer role remote?
- It's hybrid — Culture AMP expects some on-site time in Melbourne, Australia.
- How much experience is required?
- At least 5 years of relevant experience for this Senior Systems Engineer role.
- Where is the role based?
- Culture AMP is hiring for this position in Melbourne, Australia.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AWS, Atlassian, Claude for Enterprise, CloudFormation, CloudWatch, Datadog.
- What seniority level is this role?
- Culture AMP targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Senior Systems Engineer role at Culture AMP.
From the original posting
We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together.
For more information visit cultureamp.com.
How you can help make a better world of work
You'll design, automate and operate the systems that let Campers work everywhere, every day. You'll own identity, endpoint management and workplace infrastructure end to end, with AWS, networking and enterprise AI as supporting areas you help keep secure, reliable and well governed. This is a hands-on engineering role, not a service-desk escalation seat: you'll build the automation that makes the environment self-sustaining, and mentor others as you go.
What you'll own
- Identity & access: Okta administration and identity lifecycle automation: Workflows, SSO, SCIM, access governance, and joiner/mover/leaver processes.
- Endpoint engineering: The Jamf Pro platform and Apple device lifecycle: zero-touch deployment, configuration management, patching, compliance and fleet health.
- Workplace automation: Reliable automation using Python, PowerShell, Terraform/CloudFormation and workflow platforms to cut manual operations and improve consistency across the SaaS estate.
What you'll do
- Cloud & network: Operate selected AWS and Meraki services, improving reliability, security, observability and documented recovery procedures.
- Enterprise AI platforms: Administer and evolve platforms such as Glean, Claude for Enterprise and Gemini including access controls, data-source permissions, integrations, usage governance, security reviews and internal adoption.
- Observability: Design monitoring, alerting and safe remediation workflows for critical services, using automation and AI-assisted operations where appropriate and properly governed.
- Escalation & support: Provide senior escalation support for complex infrastructure and workplace technology incidents, driving root-cause analysis, remediation and preventative improvements.
What you bring
Essential:
- Several years engineering or administering corporate infrastructure in a SaaS or technology-led company
- Strong Okta administration and identity lifecycle experience, including building and troubleshooting Workflows
- Strong Jamf Pro and macOS fleet-management experience
- Experience automating operational processes with Python, PowerShell, APIs, workflows or IaC
- Experience troubleshooting complex incidents and performing root-cause analysis
- Strong stakeholder communication and documentation skills
- Willing to work from the Richmond office at least two days a week
- Comfortable working with ambiguity and shifting priorities
- Dive in without being asked, but work-out-loud and share what you’ve learned along the way
Valuable:
- AWS experience: EC2, Route 53, Lambda, Fargate
- Terraform or CloudFormation
- Cisco Meraki
- Enterprise AI platform administration and governance
- Observability tooling: CloudWatch, Datadog, Splunk or PagerDuty
- Jira Service Management, Google Workspace, Slack or Atlassian administration
Perks & Benefits
Accommodations & Data Privacy
Standard company text repeated across Culture AMP's postings is omitted here.