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Product Engineer

Location
Berlin, Germany
Compensation
Not disclosed
Level
mid
Type
full time · Hybrid

Posted by employer 12 months ago

First seen on Joblaze 6 months ago

Last verified on the company career page 1 day ago

Requirements

Experience
2+ years

Not disclosed in this posting: compensation, visa sponsorship.

Benefits

Hybrid working Equity/Stock Options Annual Bonus Generous paid time off Fun events Competitive salary

Joblaze insights

  • Listed about 6 months ago — first seen on Joblaze April 15, 2026. Last confirmed on Intercom's careers page October 31, 2026.

Quick facts

Is the Product Engineer role remote?
It's hybrid — Intercom expects some on-site time in Berlin, Germany.
How much experience is required?
At least 2 years of relevant experience for this Product Engineer role.
Where is the role based?
Intercom is hiring for this position in Berlin, Germany.
What's the tech stack?
Joblaze extracted these technologies from the posting: AWS, Ruby, SaaS, distributed systems.
What seniority level is this role?
Intercom targets mid-level candidates for this position.
Is this full-time or contract?
Full-time for this Product Engineer role at Intercom.

From the original posting

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Speed is something we fight for every day at Fin, and we believe Berlin is built for people who share that instinct. We are drawn to Berlin by its rare blend of deep technical talent and rich creative culture – all within a vibrant, globally connected city that’s close to our R&D hubs in Dublin and London. It’s a place where the best of the best technical talent thrive, and where people from around the world are eager to relocate and build ambitious products.

What's the opportunity?

At Fin, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts.

We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few.

What will I be doing?

As an experienced engineer you will:

  • Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day.
  • Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's backend infrastructure
  • Ship a change to production on your first day and a feature in your first week. That “day one” change is automatically deployed to production along with 100 other deployments (on average) each weekday.
  • Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.
  • Grow your team’s capacity by mentoring other engineers and interviewing candidates. This is a chance to be an integral part of building and growing a team.

What skills do I need?

  • 4+ years of industry experience in a software engineering role, preferably building a SaaS product. You can demonstrate significant impact that your work has had on the product and/or the team.
  • Deep knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
  • Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams
  • Experience with Distributed systems

#LI-Hybrid

Unleash Your Potential

Standard company text repeated across Intercom's postings is omitted here.

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