Solutions Consultant
Join Braze as a Solutions Consultant to empower brands with customer engagement solutions in a collaborative and innovative environment.
Posted by employer 1 month ago
First seen on Joblaze 1 month ago
Last verified on the company career page 6 days ago
Skills & Technologies
What you'll build
- Serve as a trusted advisor during the sales process
- Provide product expertise and strategic vision
- Collaborate with sales, marketing, security, and product teams
- Position new BrazeAI capabilities to customers
- Help build customer confidence in Braze's capabilities
Must have
- Exemplary written and verbal communication skills
- Experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team
- Domain knowledge of two or more specified areas
Nice to have
- High level of intellectual curiosity
- Experience in Pre-sales Engineering, Technical Account Management, or Customer Success
Practical constraints
- Some travel required, at most 50% at peak times
AI in the day-to-day
BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform.
Not disclosed in this posting: years of experience, visa sponsorship.
Benefits
Joblaze summary
The Solutions Consultant at Braze plays a pivotal role in the sales process by acting as a trusted advisor, leveraging product expertise to build confidence among prospective customers. This position requires a blend of technical knowledge and storytelling skills, particularly in areas like AI, SaaS, and marketing automation. Ideal candidates will have a background in pre-sales engineering or technical account management, along with strong communication abilities. The role also emphasizes collaboration across various teams, contributing to a culture that values curiosity and teamwork.
Joblaze insights
- Listed about a month ago — first seen on Joblaze September 15, 2026. Last confirmed on Braze's careers page October 27, 2026.
- This exact title is also open at 4 other locations at Braze: Tokyo, New York City, Austin, San Francisco.
- Salary band is below the typical range for Sales/Marketing roles (median ~$142,000).
- Starts above 17% of 65 comparable mid sales/marketing roles in United States that list SaaS we track (median $120,000 across 33 companies). See SaaS salary trends
- SaaS appears in 6.9% of 1706 comparable mid sales/marketing roles in United States; marketing analytics appears in 0.2% of 1706 comparable mid sales/marketing roles in United States.
Quick facts
- Is the Solutions Consultant role remote?
- It's hybrid — Braze expects some on-site time in Chicago.
- What's the salary range?
- Braze lists $81,000–$109,000 for this role.
- Where is the role based?
- Braze is hiring for this position in Chicago.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI, APIs, Marketing Automation, Mobile, SaaS, marketing analytics.
- What seniority level is this role?
- Braze targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Solutions Consultant role at Braze.
From the original posting
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
WHAT WE'RE LOOKING FOR
Braze is looking to hire a Solutions Consultant for our Commercial, General Business segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for a long-term partnership between Braze and our customers. The Solutions Consultant role is a critical member of the team, whose job includes being a technical thought leader across the General Business verticals, across various customer types, and geographic markets.
Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help "make it real," with the aim of building prospective customer confidence in Braze's capabilities & team.
This role is an opportunity to expand on your thought leadership skills while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech.
The role requires some travel, at most 50% at peak times.
WHAT YOU CAN EXPECT
- Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents, and more, to our most sophisticated customers.
- Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.
- Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.
- Respect — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging, and more.
WHO YOU ARE
- People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.
- You’re known for being a “team player.” We just can’t emphasize this enough.
- High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.
- You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
- You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (even just HTML)
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $81,000 and $109,000/year, with an expected On Target Earnings (OTE) between $116,000 and $142,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Standard company text repeated across Braze's postings is omitted here.