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Solutions Consultant

Join Braze as a Solutions Consultant to leverage your technical background and storytelling skills in a customer-facing pre-sales role.

Location
Tokyo
Compensation
Not disclosed
Level
mid
Type
full time · On-site

Posted by employer 1 month ago

First seen on Joblaze 1 month ago

Last verified on the company career page 1 day ago

Apply at Braze → Save job Scanned from braze.com

What you'll build

  • Build knowledge of the technical pre-sales world
  • Learn about B2C engagement marketing
  • Support teammates across all departments
  • Apply creative thinking to solve customer needs
  • Engage with clients at their locations

Must have

  • Business-level Japanese
  • Conversational English
  • 2+ years of career work experience
  • Domain knowledge of SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming

Practical constraints

  • Travel to client locations at most 30% at peak times

AI in the day-to-day

We use AI-assisted tools at certain stages of our recruitment process.

Requirements

Experience
2+ years

Not disclosed in this posting: compensation, visa sponsorship.

Benefits

Employee Resource Groups that provide supportive communities within Braze Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Flexible Paid Time Off Comprehensive benefit plans covering medical, dental, vision, life, and disability Competitive compensation that may include equity Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend Family services that include fertility benefits and equal paid parental leave Retirement and Employee Stock Purchase Plans

Joblaze summary

In the role of Solutions Consultant at Braze, the individual will engage with clients to understand their needs and demonstrate how Braze's solutions can address those challenges. Key skills include a background in SaaS, mobile technologies, and marketing analytics, along with strong communication abilities in both Japanese and English. This position is ideal for someone with at least two years of experience who thrives in collaborative environments and is eager to learn. The team values creativity and intellectual curiosity, fostering a supportive atmosphere for professional growth.

Joblaze insights

  • Listed about a month ago — first seen on Joblaze September 15, 2026. Last confirmed on Braze's careers page November 2, 2026.
  • SaaS appears in 20% of 55 comparable mid sales/marketing roles in Japan.

Quick facts

Is the Solutions Consultant role remote?
No — this is an on-site role in Tokyo.
How much experience is required?
At least 2 years of relevant experience for this Solutions Consultant role.
Where is the role based?
Braze is hiring for this position in Tokyo.
What's the tech stack?
Joblaze extracted these technologies from the posting: APIs, Direct Marketing, Marketing Automation, Mobile, SaaS, marketing analytics.
What seniority level is this role?
Braze targets mid-level candidates for this position.
Is this full-time or contract?
Full-time for this Solutions Consultant role at Braze.

From the original posting

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

WHAT YOU’LL DO

Braze is looking to hire a Solutions Consultant to join our team of technical storytellers.

This customer-facing role is an opportunity to bring your technical work background, creativity, and passion for storytelling to the exciting world of pre-sales Solutions Consulting / Sales Engineering. You will build knowledge of the technical pre-sales world, and learn about B2C engagement marketing, mobile marketing automation, APIs, analytics, and more.

This role will require some travel to client locations, at most 30% at peak times, once the business world resumes traveling.

  • Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.
  • Creativity - encouraged. Braze’s product encourages creative thinking when applying our robust capabilities to solve for customer needs.
  • Intellectual Curiosity – stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.

WHO YOU ARE:

  • People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.
  • You’re known for being a “team player.” We just can’t emphasize this enough.
  • You demonstrate a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.
  • You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (even just HTML).
  • You have at least 2 years of career work experience. Specific experience in pre-sales Solutions Consulting or Sales Engineering is not required, but is helpful.
  • Language Proficiency: Business-level Japanese and conversational English are required.

WHAT WE OFFER

Standard company text repeated across Braze's postings is omitted here.

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