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Sr. Marketing Operations Manager

Join Neo Security as a Senior Marketing Operations Manager to architect and optimize the marketing tech stack and lead lifecycle processes.

Location
Boston, MA - Remote Considered
Compensation
Not disclosed
Level
senior
Type
full time

Posted by employer 1 month ago

First seen on Joblaze 1 week ago

Last verified on the company career page 1 day ago

Requirements

Experience
5–8 years
Education
Bachelor's degree

Not disclosed in this posting: compensation, work arrangement, visa sponsorship.

Joblaze summary

The Senior Marketing Operations Manager at Neo Security is responsible for developing and managing the marketing technology infrastructure, ensuring seamless data flow and system integrations. This role requires expertise in tools like Marketo or HubSpot and Salesforce, along with a strong grasp of MQL scoring and lead lifecycle management. Ideal candidates will have 5-8 years of experience in marketing or revenue operations within the B2B SaaS sector, and should be adept at communicating technical concepts to diverse stakeholders. Neo Security is focused on building a robust marketing engine, making this a pivotal role in their growth.

Joblaze insights

Quick facts

How much experience is required?
5–8 years of relevant experience for this Sr. Marketing Operations Manager role.
What's the tech stack?
Joblaze extracted these technologies from the posting: 6sense, Bombora, Clearbit, HubSpot, Marketo, SQL.
What seniority level is this role?
Neo Security targets senior candidates for this position.
Is this full-time or contract?
Full-time for this Sr. Marketing Operations Manager role at Neo Security.

From the original posting

About the Role

We're hiring a Senior Marketing Operations Manager to build and own the foundation of our marketing engine. This is a highly technical, high-ownership role: you'll architect the marketing tech stack, define MQL scoring and lead lifecycle logic, manage system integrations, and ensure our data flows cleanly from first touch to closed-won. You'll report to the head of marketing and work closely with Sales, RevOps, and Finance.

The right person is as comfortable in a MAP workflow builder as they are presenting pipeline attribution data to leadership.

Responsibilities

Marketing Infrastructure & Tech Stack

  • Own, administer, and continuously improve the marketing tech stack — MAP, CRM, intent data, enrichment, and more
  • Evaluate, onboard, and integrate new tools as the business scales
  • Maintain data integrity across all systems: deduplication, normalization, and routing logic
  • Document all processes, workflows, and system configurations
  • Partner with IT and Security on procurement, SSO, and data compliance requirements

Lead Scoring & MQL Management

  • Design, implement, and iterate on behavioral and demographic MQL scoring models
  • Define and own the lead lifecycle: from raw inquiry through MQL, SAL, and SQL
  • Build and maintain lead routing and assignment rules in partnership with Sales Ops
  • Monitor score decay, conversion rates, and funnel velocity — optimize continuously
  • Establish SLAs between Marketing and Sales for lead follow-up and feedback loops

System Integrations

  • Own the MAP-to-CRM integration (Marketo or HubSpot) and ensure bi-directional sync reliability
  • Manage integrations with third-party tools: intent platforms (6sense, Bombora), enrichment (Clearbit, ZoomInfo), chat, webinar, and events tech
  • Partner with RevOps on attribution modeling and multi-touch reporting
  • Troubleshoot and resolve integration failures and data sync issues proactively

Reporting & Analytics

  • Build and maintain dashboards for pipeline contribution, campaign performance, and funnel metrics
  • Own marketing's relationship with the data warehouse — work with BI/Data teams to ensure clean marketing data feeds
  • Provide weekly and monthly reporting to marketing leadership on MQL volume, conversion rates, and velocity
  • Support quarterly business reviews with pipeline attribution analysis

Campaign Operations

  • Partner with Demand Gen to build, QA, and deploy campaigns across email, paid, and lifecycle channels
  • Own email deliverability, list hygiene, and database health
  • Manage operational compliance: CAN-SPAM, GDPR, CCPA opt-in/out workflows

Requirements

  • 5–8 years in Marketing Operations, Revenue Operations, or a closely related role in B2B SaaS
  • Expert-level experience with Marketo or HubSpot (certification preferred) and Salesforce CRM
  • Hands-on experience building or significantly rebuilding an MQL scoring model
  • Strong understanding of lead lifecycle design, funnel metrics, and attribution methodologies
  • Experience managing complex MAP-to-CRM integrations and third-party tool connections
  • Comfortable with SQL or working alongside data/BI teams to pull and validate data
  • Highly organized and process-driven — you document everything
  • Strong communicator who can translate technical concepts for non-technical stakeholders
  • Bachelor's degree in Marketing, Business, Information Systems, or equivalent experience

Nice to Have

  • Experience building a marketing tech stack from an early or mid-stage starting point
  • Familiarity with intent data platforms (6sense, Bombora, G2)
  • Experience with ABM program operations
  • Working knowledge of data warehouses (Snowflake, BigQuery) and BI tools (Looker, Tableau)
  • Prior experience at a cybersecurity company

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