Drive expansion and retention opportunities as a Strategic Account Director at a leading AI marketing platform.
Posted by employer 1 day ago
First seen on Joblaze 1 day ago
Last verified on the company career page 1 day ago
AI in the day-to-day
Our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Not disclosed in this posting: work arrangement, visa sponsorship.
Joblaze summary
The Strategic Account Director at Attentive focuses on driving growth and retention within the company's strategic customer accounts by engaging with senior decision-makers to identify upsell opportunities. This role requires expertise in SaaS and MarTech sales, particularly in managing complex negotiations and building executive-level relationships, especially within Fortune 100 companies. Ideal candidates will have over seven years of experience in sales or account management, with a strong analytical approach to account development. Attentive's collaborative culture and emphasis on customer success are key aspects of the work environment.
Quick facts
- What's the salary range?
- Attentive Mobile lists $150,000–$180,000 for this role.
- How much experience is required?
- At least 7 years of relevant experience for this Strategic Account Director (East) role.
- What seniority level is this role?
- Attentive Mobile targets director candidates for this position.
- Is this full-time or contract?
- Full-time for this Strategic Account Director (East) role at Attentive Mobile.
From the original posting
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
About the Role
As a Strategic Account Director at Attentive, you will be instrumental in driving expansion and retention opportunities across Attentive’s Strategic customer base.
You are the point person leading engagement with customers with the goal of uncovering expansion, upsell, and retention opportunities across the customer's entire portfolio of brands and regions. You have the ability to build strong relationships with key decision makers and to create a pipeline of new opportunities within current accounts but having a deep understanding of their challenges, priorities and initiatives.. Your skills in navigating complex decision-making processes and influencing key stakeholders will result in successful closures of those deals.
What You'll Accomplish
- Engage with senior-level decision makers to identify and pursue opportunities for growth within New Vertical accounts
- Drive renewal conversations within these accounts and ensure successful commercial retention of these key customers
- Provide timely and accurate weekly forecasts
- Steer complex pricing negotiations with key stakeholders to uncover procurement timelines, budgets and signatory process for contracts
- Prepare and present data and trends to customers on usage and engagement of Attentive platform in order to compel customer to increase investment
- Manage customer inquiries related to commercial aspects of their Attentive agreement
- Partner cross-functionally with Customer Success, Deal Enablement, Legal, Finance and other internal teams
Your Expertise
- 7+ years of experience in a closing sales role; Account Management, Account Executive or as an outside sales person
- Experience selling Email is strongly preferred
- Experience working in a SaaS, MarTech, AdTech or startup preferred
- Experience building and owning executive-level relationships within Fortune 100 level accounts, particularly in Retail and E-Commerce
- Demonstrated strong competency around objection handling and creating alignment around product price / value
- Analytical account development strategy, using data to find opportunities and prove value
- Ability to think strategically about a customer’s goals and drive renewal & expansion opportunities through to close independently
- Entrepreneurial mindset and desire to define processes and build strategy
- Demonstrated experience consistently meeting and exceeding quota, with references
- Willingness to travel (up to 25%)
For US based applicants:
- The US base salary range for this full-time position is $150,000 - $180,000 annually + commission + equity + benefits
- Our salary ranges are determined by role, level and location
Standard company text repeated across Attentive Mobile's postings is omitted here.