Joblaze summary

In this role, the Technical Account Manager at Datadog provides ongoing technical support and guidance to key customers, ensuring they effectively adopt and utilize the company's suite of products. The position requires a strong technical background in IT operations, familiarity with cloud platforms like AWS or Azure, and proficiency in scripting languages and CI/CD tools. This role is well-suited for individuals with experience in customer-facing technical roles, particularly those who have supported mid-market or enterprise clients. Datadog fosters a collaborative culture, emphasizing the importance of teamwork and continuous professional development.

Joblaze insights

Listed today — first seen on Joblaze November 10, 2026. Last confirmed on Datadog's careers page November 10, 2026.
Salary band is below the typical range for comparable tech roles (median ~$127,500).
Starts above 30% of 350 comparable mid other roles in United States that list Python we track (median $110,000 across 62 companies). See Python salary trends
Python appears in 17.8% of 3456 comparable mid other roles in United States; Rancher appears in 0.1% of 3456 comparable mid other roles in United States.

Quick facts

Is the Technical Account Manager 2 - New York role remote?: It's hybrid — Datadog expects some on-site time in New York, New York, United States.
What's the salary range?: Datadog lists $101,000–$134,000 for this role.
Where is the role based?: Datadog is hiring for this position in New York, New York, United States.
What's the tech stack?: Joblaze extracted these technologies from the posting: AWS, Azure, Chef, Datadog, Docker, GCP.
What seniority level is this role?: Datadog targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this Technical Account Manager 2 - New York role at Datadog.

From the original posting

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.

What You’ll Do:

Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
Participate and prepare for Monthly and Quarterly Business Reviews with customers
Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
Continuously evolve best practice to technical product adoption and customer success

Who You Are:

Someone with a solid technical grounding and hands-on experience of IT Operations
Confident in your hands on experience AWS, Azure or GCP
Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
Able to sit up to 4 hours, traveling to and from client sites
Able to travel via auto, train or air up to 20% of the time
Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
Experienced using Datadog and/or other cloud monitoring tools
Fluent, daily user of AI tools: regularly builds custom skills, prompts, or automations to optimize personal workflow and eliminate repetitive work

Benefits and Growth:

Best-in-breed onboarding
Generous global benefits
Intra-departmental mentor and buddy program for in-house networking
New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
An inclusive company culture, able to join our Community Guilds and Inclusion Talks

#LI-Hybrid

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

$101,000—$134,000 USD

About Datadog:

Standard company text repeated across Datadog's postings is omitted here.

Technical Account Manager 2 - New York

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