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Technical Partner Manager

Join Stripe as a Technical Partner Manager to build relationships and drive technical integrations with financial partners.

Location
US-Atlanta; US-Chicago; US-Remote; CA-Toronto; CA-Remote
Compensation
Not disclosed
Level
mid
Type
full time

Skills & Technologies

Requirements

Experience
6+ years
Education
Bachelor's degree

Joblaze summary

The Technical Partner Manager at Stripe plays a crucial role in fostering and managing relationships with financial ecosystem partners, focusing on technical integrations and performance optimization. This position requires a blend of technical knowledge and account management skills, particularly in payment technologies, to ensure successful project delivery and partner satisfaction. Ideal candidates will have significant experience in partner management and technical project execution, making this role suitable for seasoned professionals looking to impact the financial infrastructure landscape. The team operates at the intersection of product and engineering, emphasizing collaboration acro

Joblaze insights

Quick facts

How much experience is required?
At least 6 years of relevant experience for this Technical Partner Manager role.
What's the tech stack?
Joblaze extracted these technologies from the posting: SQL, XML.
What seniority level is this role?
Stripe targets mid-level candidates for this position.
Is this full-time or contract?
Full-time for this Technical Partner Manager role at Stripe.

From the original posting

Technical Partner Manager, Network Partnerships, Global Partner Engineering & Operations (PE&O)

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Global Partner Engineering and Operations (PE&O) team is part of Stripe’s Global Partnerships organization and is responsible for managing the technical and operational aspects of new and existing product partnerships and programs. Positioned at the intersection of product, engineering, and partnerships, we focus on technical operational execution and optimization with financial ecosystem partners. We drive smooth technical onboarding and implementation with financial partners, we manage the ongoing engagement between Stripe and its partners, and we monitor and optimize stringent quality and performance targets. Our team also drives partner-agnostic programs and initiatives to address broad ecosystem challenges and builds technical solutions and tools that enhance operational efficiency and scalability.

What you’ll do

We are seeking a knowledgeable and proactive Technical Partner Manager to join our Global Partner Engineering & Operations (PE&O) Network partnerships team at Stripe. In this role, you will be responsible for building and maintaining strong relationships with our partners, facilitating technical integrations and launching new capabilities with new and existing partners, and ensuring the optimal performance of our solutions with financial partners. The ideal candidate will possess a blend of technical expertise and account management experience, with a focus on driving partner success.

Responsibilities

  • Partner Management: Build and maintain strong, long-term relationships with key financial ecosystem partners, serving as the primary point of contact for technical inquiries and operational support.
  • Technical Integration: Collaborate closely with partners to define and implement successful integrations, ensuring all technical requirements are met and projects are delivered on time.
  • Performance Tracking: Establish Service Level Agreements (SLAs) and performance standards for partner accounts, leveraging metrics and data analysis to monitor and improve partner health and satisfaction. Regularly drive technical reviews to improve partner performance.
  • Cross-Functional Collaboration: Work across multiple Stripe teams—including Engineering, Product, and Partner Development—to support and drive process enhancements and technical solutions that benefit partners.
  • Incident Management: Assist in incident resolution by coordinating with internal teams to manage partner communications effectively and resolve issues efficiently.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • Bachelor’s degree in Business Administration, Computer Science, or a related field.
  • Minimum of 6 years of experience in partner management, technical project management, or business operations, especially managing external partnerships.
  • Experience with payment technologies and ecosystems
  • Proven ability to drive medium to large-sized technical projects in collaboration with external partners and cross-functional internal stakeholders.
  • Excellent interpersonal and communication skills, capable of effectively conveying technical information to non-technical stakeholders.
  • Willingness to travel as necessary to meet partner needs.

Preferred qualifications

  • Basic to intermediate proficiency in SQL and XML is preferred.
  • Ability to thrive in an unstructured, fast-moving environment.

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