Technical Program Manager, Command Center

About the Team

The Global Data Center Operations team is the backbone of our infrastructure, keeping our global hyperscale environment running smoothly. In a high-stakes, 24/7 setting, the team safeguards the availability, stability, and reliability of the mission-critical systems behind our most essential services.

As the Command Center Technical Program Manager, reporting to the Command Center Director, you are the connective tissue between the Command Center and the rest of CoreWeave. You connect the Command Center’s needs, data, and processes with the teams that depend on it and feed it. You also drive the cross-functional projects that let a small crew support a fast-growing fleet.

This is a program leadership role built on cross-functional partnership. You will work daily with Data Center Operations, the Global Security Operations Center (GSOC), IT, Facilities Engineering, Supply Chain, and other teams, leading through alignment and influence rather than direct authority. Whatever your background, you will be expected to learn our operating context quickly and well enough to challenge a design, an estimate, or a schedule.

Key Responsibilities:

• Integrate the Command Center with the rest of the company. Map how information, requests, and decisions flow between the Command Center and DC Ops, GSOC, IT, Facilities Engineering, Supply Chain, and other partners, and close the gaps in those handoffs.
• Own the Command Center program portfolio end to end, from intake, scoping, and prioritization through schedule, delivery, and closeout. Every item should have clear owners, milestones, and dates.
• Lead cross-functional projects that span several organizations and executive stakeholders. Align priorities, resolve competing demands, and drive decisions to closure.
• Translate the Command Center’s operational needs into business requirements, process maps, and acceptance criteria that IT, engineering, and vendor partners can build against.
• Drive delivery of systems, tooling, and reporting projects, such as alarm and telemetry integration, Command Center dashboards, and new-site onboarding, through requirements, testing, training, and go-live readiness.
• Drive adoption. Write the SOPs, training, and change plans that move a new process or system from launched to used, and measure whether it stuck.
• Track and manage dependencies, risks, and issues across partner teams, and escalate early with options and a recommendation.
• Work with Command Center leadership to turn the Command Center’s objectives, SLAs, and KPIs into reality. Identify together what the team needs to measure and meet them, lead the cross-functional work to deliver the data, dashboards, and reporting behind them, and use the results to find the next most valuable improvement.
• Support recurring KPI and governance reviews, and lead continuous improvement initiatives that turn gaps in the data into owned corrective actions.
• Manage vendor and contractor scope, schedule, and cost, and run sourcing or RFP processes when needed.
• Turn incident reviews and root cause findings into owned, dated actions across the teams that need to act.
• Manage stakeholders across the company. Set expectations, keep sponsors and partner leaders informed, and regularly report progress, risks, and asks to the Command Center Director and senior leadership.

Qualifications:

• 7+ years of program, project, or operations management, leading cross-functional initiatives in a complex operational environment such as data center, critical infrastructure, manufacturing, logistics, or enterprise systems.
• A record of operating at director-level scope, leading work that spans multiple functions, regions, and executive stakeholders, and influencing outcomes without direct authority.
• Proven cross-functional partnership, aligning IT, operations, engineering, finance, and external partners around shared milestones and decisions.
• Strong systems and process thinking, including process mapping, requirements, and the ability to redesign how work flows between teams.
• Experience implementing or integrating enterprise systems or operational tooling, including testing, training, SOPs, and adoption.
• Strong command of milestones, dependencies, risk and issue management, and clear escalation.
• Comfort with data, including building and reading KPI reports and dashboards and using them to set priorities and drive corrective action.
• Experience managing vendors, budgets, or sourcing and RFP processes.
• Strong written and verbal communication, including executive-ready status reporting.
• Ability to learn a new operating context quickly and support a 24/7 operation, including occasional off-hours support for go-lives and major events.

Preferred Skills:

• Experience in a hyperscale or colocation data center, or in a Command Center, NOC, or Facility Operations Center supporting multiple sites.
• Working knowledge of data center infrastructure and monitoring systems.
• Bachelor’s degree in industrial engineering, systems engineering, or a related technical field, or equivalent experience.
• Six Sigma, Lean, PMP, PgMP, or equivalent certification.
• Experience building operational or predictive reporting systems that were adopted across teams or regions.
• Experience running operations across many sites, regions, or plants.
• Familiarity with project and collaboration tools such as Jira, Confluence, and Smartsheet.

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization’s growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

Compensation & Benefits

The base salary range for this role is $143,000 to $191,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).