Who We Are

Responsibilities

Be the subject matter authority on the full Verkada suite of products and offerings, articulating the value-added benefits to customers throughout all training engagements.
Effectively present technical solutions to diverse audiences, ranging from C-level executives to loss prevention managers and directors of IT.
Teach and advise on end-to-end deployment considerations, including network security architecture, bandwidth sizing, physical security hardware selection, and real-world installation scenarios.
Stay current on the physical security, enterprise networking, and IoT landscape by attending industry events, contributing to technical content, and delivering thought leadership.
Act as a Product Technical Evangelist to educate and up-skill partners, enterprise customers, and internal cross-functional teams on new product releases.
Evaluate the efficacy of training programs through structured feedback loops, assessments, and post-session reporting (e.g., completion rates, issue tracking, knowledge retention).
Deliver high-impact, hands-on training sessions and labs in group workshops and 1:1 settings, with approximately 50-70% regional travel required.

Requirements & Qualifications

Technical Expertise: Strong foundational background in enterprise computer networking and cloud architecture. Hands-on experience with HTTPS/SSL, VLAN segmentation, TCP/IP, DNS, NAT, DHCP configurations, stateful firewalls, and enterprise routing is essential.
Experience: 2+ years of experience in a customer or partner-facing technical capacity (e.g., Technical Trainer, Solutions Engineer, Systems Engineer, or Solutions Architect). Prior experience designing and delivering structured technical curricula or lab exercises is strongly preferred.
Location: Based in Singapore (Outstanding candidates based in Sydney, Australia will also be considered).
Education: Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Network Security, or a related technical discipline (or equivalent practical experience).
Communication & Languages:
- Outstanding written and verbal English communication skills, with the ability to translate complex technical architectures into clear, actionable instruction.
- Professional fluency in Japanese (verbal and written) is a major plus, enabling direct support for APAC regional expansion and Japanese-speaking partner enablement.
Mindset & Drive: High technical curiosity, entrepreneurial initiative, and the agility to thrive in a fast-paced, high-growth environment with frequent product release cycles.
Preferred Certifications: Industry credentials such as CCNA/CCNP, AWS Certified Solutions Architect, Azure Solutions Architect, CompTIA Network+/Security+, CEH, or CISSP are an advantage.

Location

Primary Locations: Singapore (Preferred) | Sydney, Australia (Open for exceptional candidates).

Healthcare programs that can be tailored to meet personal health and financial well-being needs - Premiums are 100% covered
Medical, dental, and hospital coverage
Paid parental leave policy & fertility benefits
Life and Disability coverage
Time off to relax and recharge through our paid holidays, firmwide extended holidays, accrued vacation days, and personal sick time
Professional development stipend
Wellness/fitness benefits
Healthy meals provided daily
Commuter benefits