"escalation management" Jobs

Own customer-facing responses to restore trust in the platform after significant product concerns in a senior management role.

Own and evolve incident management within the Detection & Response team at Anthropic, ensuring effective response to security incidents.

Architect endpoint security across macOS, Windows, and mobile devices while automating device lifecycle management.

Join Anthropic as a GSOC Response & Policy Program Specialist to develop and implement global incident response protocols.

Lead threat assessment and management for Coinbase, ensuring the safety of employees and operations in a hybrid work environment.

Own the implementation process for enterprise customers at a remote-first company focused on software craftsmanship.

Lead threat assessment and management for Coinbase, ensuring the safety of employees and operations through intelligence-led strategies.

Lead threat assessment and management for Coinbase's Security organization, ensuring safety through intelligence-led case management.

Lead incident response efforts at a fast-growing AI company, shaping processes and communication during security and reliability incidents.

Own strategic customer engagements, translating business problems into technical solutions while maintaining executive relationships.

Lead incident response efforts at a fast-growing AI company, shaping processes and communication for security and reliability incidents.

Manage and define policies for conventional weapons within AI systems at Anthropic, ensuring safety and compliance.

Own commercial relationships with contract manufacturers for electromechanical assemblies in a fast-paced power company.

Oversee the lifecycle of forward-deployed engineering engagements to drive successful delivery and product feedback.

Lead production scheduling for SpaceX's Starship program, optimizing resource allocation and mentoring junior schedulers.