"escalations management" Jobs

Join Anthropic as an Executive Escalations Manager to build and manage escalation processes for high-stakes user issues.

Join Illumio as a Senior Escalation Manager to lead customer-facing escalations and drive cross-functional resolution in a dynamic cybersecurity environment.

Join Gong as an Escalation Manager to lead high-stakes enterprise account crises and enhance customer experience.

Join Illumio as a Senior Escalation Manager to lead customer-facing escalations and drive cross-functional resolution in a dynamic cybersecurity environment.

Join Anthropic as a Social Escalations Program Manager to protect its reputation on social platforms and manage high-stakes user issues.

Lead the North American Global Escalation Management team to enhance customer experience and drive operational excellence.

Join Illumio as a Sr. Escalation Engineer to support industry-leading customers in maintaining cybersecurity technology deployments.

Build and lead the incident and escalation management program for a voice AI platform serving enterprise customers.

Own customer-facing responses to restore trust in the platform after significant product concerns in a senior management role.

Manage the AMER Technical Support Engineering team, ensuring quality escalation processes and exceptional customer experiences.

Join Kalshi as a senior Margin Risk professional to oversee overnight operations and ensure sound risk management.

Lead the end-to-end resolution of complex member escalations in a fully remote role at Maven Clinic.

Join Anthropic as a GSOC Response & Policy Program Specialist to develop and implement global incident response protocols.

Lead incident investigations and guide clients through security challenges at a rapidly growing AI-native MDR startup.

Own and evolve incident management within the Detection & Response team at Anthropic, ensuring effective response to security incidents.

Own execution and delivery of client relationships as an Engagement Manager in a fast-growing AI-focused startup.

Architect endpoint security across macOS, Windows, and mobile devices while automating device lifecycle management.