"wfm tools" Jobs

25 open tech roles matching “wfm tools”, taken straight from company career pages — not reposted from other job boards. Most in demand right now: AI/ML, SQL, Workforce Management. Every listing is re-checked daily and closed roles are removed.

Showing 20 of 25 results

Gusto

Join Gusto as a Workforce Management Analyst to leverage AI and analytics in optimizing contact center operations.

Gusto Atlanta, GA - Hybrid; Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid; Scottsdale, AZ - Hybrid $105k–$129k/yr Published 2 months ago
Coinbase

Lead the evolution of Workforce Management at Coinbase, integrating AI-informed strategies for operational excellence.

Coinbase Remote - USA $185.9k–$195.7k/yr Published 1 month ago
Flexible on stack
Gusto

Join Gusto as a senior WFM Capacity & Analytics Planner to design AI-powered forecasting and capacity planning systems.

Gusto Atlanta, GA - Hybrid; Denver, CO - Hybrid; Los Angeles, CA - Remote; Scottsdale, AZ - Hybrid $105k–$129k/yr Published 2 months ago
Coinbase

Lead AI-informed capacity planning and workforce strategy at Coinbase, driving alignment across multiple departments in a hybrid work environment.

Coinbase Remote - USA Published 2 months ago
Monzo

Join Monzo as a Senior Service Analyst to leverage data insights for optimizing customer operations in a remote role.

Monzo Cardiff, London or Remote (UK) £40.4k–£51.0k/yr Published 2 weeks ago
Coinbase

Lead capacity planning for Coinbase's Compliance Workforce Management team in a remote-first environment.

Coinbase Remote - USA $108.6k–$127.8k/yr Published 3 weeks ago
GetYourGuide

Lead the transformation of workforce management forecasting at GetYourGuide, leveraging AI and automation to enhance operational efficiency.

GetYourGuide Berlin Published 3 months ago
carwow

Join Carwow as a Real-Time Analyst to optimize workforce management and enhance customer experience in a dynamic environment.

carwow Porto, Portugal Published 1 day ago
MongoDB

Join MongoDB as a Technical Services Operations Specialist to enhance global technical support operations in a hybrid work environment.

MongoDB Mexico City Published 5 days ago
Ashby

Join Ashby as a Real Time Analyst to manage scheduling and real-time analysis for a global Support organization.

Ashby Remote - US Published 1 month ago
Assembled

Join Assembled as a Product Manager to lead scheduling and forecasting in a dynamic, AI-driven customer support platform.

Assembled San Francisco, CA Published 3 months ago
Mercury

Join Mercury as a Senior Customer Support Systems Administrator to optimize and secure our Zendesk ecosystem and CS tech stack.

Mercury San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States $138.8k–$192.8k/yr Published 1 month ago
Flexible on stack
Assembled

Join Assembled to build AI agents that automate real-time workforce management for customer support operations.

Assembled San Francisco, CA Published 1 month ago
Assembled

Join Assembled as a Senior Product Manager to lead scheduling and forecasting for their WFM product in a dynamic, customer-focused environment.

Assembled San Francisco, CA Published 2 months ago
Coinbase

Own complex compliance programs at Coinbase, driving strategy and execution in a hybrid work environment.

Coinbase Remote - USA $194.0k–$228.2k/yr Published 3 months ago
Faire

Join Faire as a Strategy & Operations Senior Associate to drive analytics and operational execution for customer experience.

Faire San Francisco, CA $133.5k–$183.5k/yr Published 3 weeks ago
Coinbase

Own complex compliance programs at Coinbase, driving strategy and execution in a remote-first environment.

Coinbase Remote - USA $130.9k–$154k/yr Published 1 week ago
Neko Health

Lead workforce optimization for member care operations in a rapidly growing healthcare company focused on preventative care.

Neko Health New York Published 1 week ago
Flexible on stack
Coinbase

Own the end-to-end support experience for Coinbase's trading products as a CX Trading Program Manager.

Coinbase Remote - USA $166.3k–$195.7k/yr Published 3 weeks ago
Coinbase

Lead the optimization of CX workflows and tooling at Coinbase to enhance global customer experience operations.

Coinbase Remote - USA $130.9k–$154k/yr Published 1 month ago