Joblaze summary

In the role of Account Executive for Mid-Market at Dialpad, the individual will manage the entire sales process, transforming medium-sized business prospects into active clients. Key skills include 3-5 years of sales experience, particularly in SaaS, and the ability to navigate complex deal cycles involving multiple stakeholders. This position is ideal for someone with a strong sales background who thrives in dynamic environments and is eager to leverage AI-driven solutions to address client challenges. Dialpad emphasizes a culture of curiosity and ambition, making it a fitting place for driven professionals.

Joblaze insights

Listed about 2 months ago — first seen on Joblaze September 3, 2026. Last confirmed on Dialpad's careers page November 4, 2026.
This exact title is also open at 4 other locations at Dialpad: Tokyo, Japan, San Francisco, US, Austin, US, Austin, US.
SaaS appears in 23% of 61 comparable mid sales/marketing roles in Japan; UCaaS appears in 1.6% of 61 comparable mid sales/marketing roles in Japan.

Quick facts

How much experience is required?: 3–5 years of relevant experience for this Account Executive, Mid-Market role.
What's the tech stack?: Joblaze extracted these technologies from the posting: CcaaS, SaaS, UCaaS.
What seniority level is this role?: Dialpad targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this Account Executive, Mid-Market role at Dialpad.

From the original posting

About Dialpad
Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

Your role
As an Account Executive, Mid-Market, you’ll own the complete sales process from start to finish. You’ll work closely with Sales leadership and Sales Engineers to develop a medium-sized business prospect into an active Dialpad client. In addition, you’ll help businesses solve complex communication problems that affect everyone around the world. Every business benefits from Dialpad.

Dialpad’s Account Executive, Mid-Market, will solve tangible client challenges by redefining their definition of what’s possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad!

This position reports to the RVP, Japan Sales.

What you’ll do

Own the entire sales process, including converting leads into a workable pipeline.
Build strategic prospecting campaigns and sequencing to source your own opportunities.
Manage and close complex transactions involving multiple internal and external stakeholders.
Own your key deal reviews, forecasts, and professional career roadmap.

Skills you’ll bring

3-5+ years of sales experience in an ever-changing environment.
Experience in managing & closing strategic deal cycles that include multiple business units and stakeholders.
Preferred expertise in SaaS (including UCaaS and/or CCaaS).

Why Join Dialpad

Standard company text repeated across Dialpad's postings is omitted here.

Account Executive, Mid-Market

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